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Puri Santrian Beach Resort & Spa

Jalan Cemara 35, Sanur, Bali, Indonesia

Excellent 8.3
Based on 1262 reviews

Recent customer comments

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Excellent



based on 1262 reviews
  • Hotel Condition/Cleanliness 8.5
  • Facilities 8.3
  • Location 8.6
  • Room Comfort/Standard 8.5
  • Staff Performance 8.3
  • Value for Money 8.0
  • Food/Dining 8.0

7 Corinne S.
United States
September 23, 2015
If you need Internet do not stay here
3 good things:

9.3 Carolyn S.
Australia
September 21, 2015
Great to return to this lovely hotel
Attention to detail; excellent staff; gardens
It was lovely to arrive back at the Puri Santrian, felt like coming home. We felt completely relaxed from the moment we got there.

9.3 Richartd B.
United Kingdom
August 23, 2015
Aug15
Large bedroom, friendly & helpful staff, food
Excellent

7.7 Daniel G.
New Zealand
August 17, 2015
Lovely setting but a little dispointed
Location - nice and peaceful. Range of pools. New wing.
Overall a really nice resort however there were a couple of things that took away from the experience. We had initially booked a room as part of the Santrian Club where you have an exlcusive pool which is shared by only a few rooms. Also the rooms go straight out on to pool. However were were "upgraded" to the new wing in a premier deluxe room. The room was very nice but we had to go down three levels and walk to the pool we wanted to swim at. It also meant we had to find a deck chair (not always any free) and there were lots of kids around. Part of the reason for booking the Santrian club was so we didn't have to fight for a place to sit or have kids around. In the premier deluxe room the bathroom smelt a bit of cigarette smoke. Also it had a balcony but no furniture so we couldn't even sit outside. However the staff were very friendly.

7.3 Stella N.
Australia
July 25, 2015
Relaxed and Enjoyable
Staff, Pools, Squirrels and Ghekos
Our stay at this hotel was exactly as we wanted it to be nothing more and nothing less, relaxed. The hotel staff were very good indeed always there and attentive without being overbearing. Our room was clean and tidy, fresh and adequate although this part of the hotel was at time of writing only a couple of months old. The other parts of the hotel accommodation did seem to be a little tired but still looked after very well by the staff. The food was enjoyable but by no means wonderful as some would have you believe (They must eat in fast food stores to think it is fantastic/glorious). However do not let this put you off, it is enjoyable and there is plenty of it. The pools were very good, three of, to our knowledge all were well maintained and clean. Overall the hotel is good and worth 4 stars but no more it's not really one for young families and is more suitable for couples and older families. The surrounding areas are Bali, Do Not expect it to be a holiday paradise if it is your first journey to the Island but do enjoy it for what it is Simple and Pleasant nothing more and nothing less.

8 yudea P.
Indonesia
July 23, 2015
Big hotel
Friendly staff, big hotel, seaside restaurant
Nice

10 Matthew M.
United States
June 18, 2015
Quiet Decadence
Great room, excellent staff, good food
I would say 9 out of a possible 10

7.7 matt G.
Australia
June 09, 2015
Great stay
Club access, pools and breakfast
Excellent

8 Bevan F.
Australia
May 22, 2015
Enjoyment a relaxation
Location food staff
V good but room standard needs attention.no hot water etc

9 Aswini A.
India
May 11, 2015
Great Beach hotel in Sanur
Location , Friendly Staff & Beach Front