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Recent customer comments

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Very good



based on 5236 reviews
  • Hotel Condition/Cleanliness 8.1
  • Facilities 8.1
  • Location 8.6
  • Room Comfort/Standard 7.9
  • Service 7.7
  • Value for Money 7.8
  • Food/Dining 7.2

NUR L.
Malaysia
March 04, 2016
Good hotel
Arrived late but no welcome drink.. The only give voucher for welcome drink..suprising us with honeymoon cake at the table hotel.. The room really small and not value for money.. The security at the hotel really thight and this is good .. The food was okay.. The staff really friendly and located near to club at legian and the road really busy at night.. If you want to check in make sure check in morning because the road was busy at night..

Muhammad J.
Indonesia
March 03, 2016
Nice and good location
Towel need to renewal... :)

Kim K.
Malaysia
March 01, 2016
Satisfied stay!
Great location, great services. Their hot chocolate is awesome too!

Travis P.
Australia
February 29, 2016
Meets Expectations
Location, securtiy and price
Hotel is as promised, a safe secure hotel in a great location for a good price,

Russell S.
Australia
February 29, 2016
The only One
Great Staff,Great Location and Nice Room
With the Great Staff,Great Location and Nice Room it was a pleasure staying at The One

Boris Y.
New Zealand
February 28, 2016
Nice but average
It was nice and served its purpose it's just small rooms and aircon wasn't working that well and they don't have much cocktails and room service dosnt have much as anything other than a club sandwhich or steak sandwhich they say they have run out of the product so that's dissapoiting but like I said it served it purpose it was nice stay. On ground floor you can't hear any noise

Adora B.
Australia
February 28, 2016
Wonderful hotel, brilliant location.
Love this hotel. Will definitely be returning here again. Lovely and friendly staff. One of the main things was the understanding and hospitality that was provided to us when we were stranded due to the volcano. The staff were fantastic to make sure we were accommodated and comfortable. The dining is on the top floor and the breakfast we had each more was wonderful. Lots of variety and the area was always clean, well maintained with very friendly staff. The roof top pool is where it all happened. Always different events going on - live DJ and pool parties. Had a really great time. Throughout the week there are different activities, one night we watched movies upstairs and ordered cocktails and had free popcorn. The hotel is located right on Jalan Legian, about a 5 minute walk down to the main Kuta nightlife area; as well as an array of restaurants, bars, bubble tea, frozen yoghurt and mini marts located just in front of the hotel.

HELEN W.
Singapore
February 26, 2016
hotel room rate
You could include breakfast in hotel room charge to capture F&N revenue at other facilities.

Peck L.
Malaysia
February 23, 2016
Friendly staff
Great admosphere, helpful staff, great security, convenient location.

Richard N.
Thailand
February 22, 2016
Great service and breakfast
Great breakfast, location and overall service