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Verified traveler reviews

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Very good



based on 5262 reviews
  • Cleanliness 8.1
  • Facilities 7.9
  • Location 8.6
  • Room Comfort/Standard 7.9
  • Service 7.7
  • Value for money 7.8
  • Food/Dining 7.2
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Muhammad J. from Indonesia
Families with young children
Stayed 2 nights in February 2016
Nice and good location
Towel need to renewal... :)
Reviewed March 03, 2016

Kim K. from Malaysia
Groups
Stayed 2 nights in February 2016
Satisfied stay!
Great location, great services. Their hot chocolate is awesome too!
Reviewed March 01, 2016

Travis P. from Australia
Couples
Stayed one night in February 2016
Meets Expectations
Location, securtiy and price
Hotel is as promised, a safe secure hotel in a great location for a good price,
Reviewed February 29, 2016

Russell S. from Australia
Solo travelers
Stayed 4 nights in February 2016
The only One
Great Staff,Great Location and Nice Room
With the Great Staff,Great Location and Nice Room it was a pleasure staying at The One
Reviewed February 29, 2016

Boris Y. from New Zealand
Groups
Stayed 7 nights in February 2016
Nice but average
It was nice and served its purpose it's just small rooms and aircon wasn't working that well and they don't have much cocktails and room service dosnt have much as anything other than a club sandwhich or steak sandwhich they say they have run out of the product so that's dissapoiting but like I said it served it purpose it was nice stay. On ground floor you can't hear any noise
Reviewed February 28, 2016

Adora B. from Australia
Groups
Stayed one night in November 2015
Wonderful hotel, brilliant location.
Love this hotel. Will definitely be returning here again. Lovely and friendly staff. One of the main things was the understanding and hospitality that was provided to us when we were stranded due to the volcano. The staff were fantastic to make sure we were accommodated and comfortable. The dining is on the top floor and the breakfast we had each more was wonderful. Lots of variety and the area was always clean, well maintained with very friendly staff. The roof top pool is where it all happened. Always different events going on - live DJ and pool parties. Had a really great time. Throughout the week there are different activities, one night we watched movies upstairs and ordered cocktails and had free popcorn. The hotel is located right on Jalan Legian, about a 5 minute walk down to the main Kuta nightlife area; as well as an array of restaurants, bars, bubble tea, frozen yoghurt and mini marts located just in front of the hotel.
Reviewed February 28, 2016

HELEN W. from Singapore
Couples
Stayed 2 nights in February 2016
hotel room rate
You could include breakfast in hotel room charge to capture F&N revenue at other facilities.
Reviewed February 26, 2016

Peck L. from Malaysia
Couples
Stayed one night in February 2016
Friendly staff
Great admosphere, helpful staff, great security, convenient location.
Reviewed February 23, 2016

Richard N. from Thailand
Couples
Stayed 5 nights in January 2016
Great service and breakfast
Great breakfast, location and overall service
Reviewed February 22, 2016

jimmy M. from Indonesia
Couples
Stayed one night in September 2015
Good Location & Helpfull Staff
First time i stay in this hotel... the staff performance so nice anda kind when check time hopefully always be good in future.. Good Location and Good Price of course... Verry Recomended ^^
Reviewed February 22, 2016