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Recent customer comments

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Very good



based on 5195 reviews
  • Hotel Condition/Cleanliness 8.1
  • Facilities 8.2
  • Location 8.6
  • Room Comfort/Standard 7.9
  • Staff Performance 7.7
  • Value for Money 7.8
  • Food/Dining 7.2

6.3 Alisa C.
Malaysia
September 14, 2014
Nice hotel but not very good service
location, bed, pool
room was spacious enough, and bed was comfortable. washroom was a bit small and shower pressure was not very strong. pool on the last floor was fantastic but always packed with not enough seats but it is still okay. nice atmosphere to chill with very attentive staff with good service.breakfast was OK. not a lot of choices but enough for breakfast. breakfast area was also nice. location was convenient to walk around legian but if you would like to walk to kuta square, that would take you at least 20 minutes. but a lot of shoppings on the way so that made the walk much better. no beach nearby, you will need to walk at least 10-15 minutes to the beach. the terrible service that i would comment on would be front desk. it was a male staff. we were made to wait 30 minutes for our room when we arrived at 5.00pm. and after 30 minutes when we walked up to ask him about it, he didn't apologize but instead just stated that the room is not ready. then went on saying, housekeeping will only do the turn down service at 7pm so they can only re-arrange the bed at 7 because we wanted 2 single beds. then i asked for the room key first but he just kept saying they could only fix the room at 7pm. overall, it was horrible experience with him. other staffs were very polite and provided good service. we had quite an enjoyable stay.

9.3 Kirsty N.
Australia
September 13, 2014
Great hotel for travelling without children!
The staff, the location and no children
This was a great spot our room was nice, perfect for 2 ladies travelling without our families. The staff were fabulous great time at the pool parties and I loved that there were no children it was very relaxing! The bathroom shower was the only low point for us but otherwise great value hotel will be returning next year

7.3 steven C.
United Kingdom
September 13, 2014
noisy but good location
location, location, location
noisy and full of young Aussies making lots of noise!!!

2.7 MARK J.
United Kingdom
September 12, 2014
backpacker accommodation
leaving the hotel early
very poor noisy,small dull rooms thumping doof doof music from the pool bar and drunks waking you up coming home never again

6.3 Peggy W.
Australia
September 11, 2014
room size
location, location, location
The roomwas too small. I have stayed at 101 before and had a good sized room. This time we were in a room on the lobby level, there was no room to move, the bathroom was so small it was claustrophobic. As the room was on the lobby level you heard all the late arrivals at all times of the night and you heard all the staff first thing in the early morning.

8 Curtis T.
Malaysia
September 11, 2014
Very Good Location!
Central located and happening street!

6.7 Asno M.
Indonesia
September 11, 2014
Good Location
Roof top pool & Cleanliness
Good

9.7 ley W.
Australia
September 11, 2014
Very good
Breakfast, pool bar , lactation
Amazing food,Great location awesome pool and great atmosphere close great location close to everything

9.3 Jayne P.
Australia
September 11, 2014
Awesome Experience
Staff went above and beyond, Cleanliness of the hotel, location of the hotel
Fantastic. The perfect location and great facilities. Staff were excellent and always went above expectations.

8.7 Ira R.
Indonesia
September 10, 2014
It's ok
Design
Good