arrow-up-icon Get points on your miles program!
Back to hotel info

Agoda Verified Reviews

Filter by traveler type
Very good



based on 5195 reviews
  • Hotel Condition/Cleanliness 8.1
  • Facilities 8.2
  • Location 8.6
  • Room Comfort/Standard 7.9
  • Staff Performance 7.7
  • Value for Money 7.8
  • Food/Dining 7.2

9 Mark S.
Australia
November 30, 2015
great location
location, rooftop, pool.
stayed here a few times now, will stay again!

5 Sophie C.
Australia
November 30, 2015
What a joke
The manager, location and cleanliness of room
i almost laughed out loud when I saw that this hotel rates themselves as a 4* My partner and I were to stay here for 5 nights last week, ill be honest- if you're looking for a romantic getaway- this is not the place. We arrived after paying for a 4* hotel room at the ONE to a pokey budget 2.5*-3* hotel room. The hotel is REBRANDING and attempting to gain a further star. It was clean but super basic, and my partner who is 6ft could barely fit in the shower it was so small. It was noisey and the hotel full of schoolies. Smokers in and around the pool, and the pool looked dirty a lot of the time. We stressed our concerns to the manager, who gave us an upgrade... Not long after we were told we had to then pay for this upgrade. This was not what we had paid for. The breakfast was basic, and the eggs benedict were so hard you could throw them and they would bounce. We stayed 2 nights in total hoping for our refund as the hotel had falsely advertised themselves. we ended up moving anyways to a different hotel that actually had the stars they deserved. Thank goodness Agoda were able to offer assistance and help us. I would recommend this hotel to anyone that is on a cheap budget, doesn't care about sleep and loves to party.l- if I was 10 years younger I'd have loved it. Sadly it wasn't what I expected!

10 Jacques B.
Canada
November 28, 2015
Few channels of tv
Center city stores and security
Good

10 Roy M.
United States
November 27, 2015
a nice hotel!!!
Loaction, Staff & Loaction
I had a nice stay at this hotel. The rooms were clean and comfortable. I liked the location of this hotel as it is surrounded by many activities and other places to eat. The pool is nice and clean. The staff was friendly and helpful. Ill stay here again.

8.7 hudiaratama H.
Indonesia
November 27, 2015
small room small room
small room small room
small room small room

6 maria F.
Indonesia
November 23, 2015
nice and cozy place
nice pool clean and cozy

6.7 Jari G.
Finland
November 23, 2015
Sing-in
Security dudes 10/10 points
sing-in was late twice. That dosen't notice enywear.

8 Simone M.
Australia
November 21, 2015
Good Stay, Nice Hotel, Grat Atmosphere
Atmosphere around Pool, Cleanliness, Price
It was a really good stay, i got a flash sale booking, and was actually going to stay here anyway so worked out perfect! The room cost me $50 was really nice and clean, all the staff were friendly and the atmosphere around the pool was awesome, it was way better than the $200+ a night i booked for the rest of my stay. Got to meet some really nice people because the pool side was inviting and made everyone friends!

7.3 pheak L.
Malaysia
November 20, 2015
Modern and cosy Hotel
Good location, staff is friendly and good securitiesd
Very good except room is small

7 fariesha A.
Malaysia
November 20, 2015
Average
Location
Good