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Recent customer comments

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Very good

based on 5235 reviews
  • Hotel Condition/Cleanliness 8.1
  • Facilities 8.1
  • Location 8.6
  • Room Comfort/Standard 7.9
  • Service 7.7
  • Value for Money 7.8
  • Food/Dining 7.2

July 17, 2015
First-class location, nice breakfast
Wonderful location, nice breakfast and cozy room. Swimming pool inside is clean without crowded.

Rebekah W.
United States
July 15, 2015
Cramped and moldy
Staff, beds
The budget rooms in the first floor are very cramped in. Walls are paper thin, and the bathroom had black mold growing by the foot of the shower. Occasional bugs crawling in the bathroom as well. Staff is very nice and location is good.

Johnson L.
July 14, 2015
Room too small

christian B.
July 13, 2015

Sarah M.
New Zealand
July 12, 2015
Staff have no idea what is going on
location, pool
Poor performance from staff and was locked out of room 5 times! kept waiting for up to an hour on check in- after being told to book online instead of as a walk in!

Marshal D.
July 12, 2015
Good nice place, good for the younger traveler
It was nice breakfast was good right in the middle of everything you need.

Nathanael A.
July 11, 2015
Average, good location, good for heavy sleepers
Location, price and a nice sky pool
Overall i would say that the location and the price was good. Stayed at four different rooms during my stay. All the rooms you could hear people walking and talking outside clearly. So for the light sleepers, take note. First booked the Superior room, rooms were what it was shown in the picture, small but the conditions were above average. However, on the morning of our second day we had some hammerings and maintenance being carried out near our room and it was really noisy. Complaint about it and they gave us an upgrade to the deluxe room. So thumbs up for that service. Deluxe room was bigger and more spacious, will give it a 8/10. Due to the volcanic ash that affected our departure, we had to stay for one night. Booked a superior room and got it at the ground level. Decided to ask for a change due to some allergic reaction i had (dust maybe?) And got another superior room.

Michelle E.
New Zealand
July 11, 2015
The staff are outstanding . The location is excellent. Very private a great couples venue.
Thoroughly enjoyed our stay. Not much to fault at all.

Mohamed F.
July 08, 2015
Great location.
Location, Starbucks, Security.
Stayed there with my group of friends and we took 3 rooms. The rooms were quite small but the location compensate for it. No bad feedback.

Tiurma P.
United States
July 07, 2015
Comfortable and friendly
Friendly staff, clean and comfort room
I really enjoying stay this hotel most stay in this hotel when I visit Bali