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Verified traveler reviews

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Very good



based on 5240 reviews
  • Hotel Condition/Cleanliness 8.1
  • Facilities 8.0
  • Location 8.6
  • Room Comfort/Standard 7.9
  • Service 7.7
  • Value for Money 7.8
  • Food/Dining 7.2

Liyana F.
Indonesia
September 17, 2014
Bad service by receptionist, small but clean room
Clean, location, king koil bed
The room wasn't ready untill 4.15pm and the staffs didn't even apologize.

TAMIYENY T.
Indonesia
September 16, 2014
Hotel nice and comfortable. Hotel surrounding nois
Clean, comfortable
Worth for money

Natasha S.
Australia
September 16, 2014
Great location & hotel
Great location, nice hotel & rooms
Really nice hotel, staff are friendly, in such a great location, within walking distance to majority of places you'll need throughout your stay, close to the airport & waterbom (cheap taxi fares).

Estiarla E.
Indonesia
September 16, 2014
Good hotel
Good hotel with good location,,kind sttaff

Fardan F.
Indonesia
September 16, 2014
smelly
starbucks and mini market within reach
slow receptionist, the towel looks dirty, the water and the shower gel smell like puke

Lucy H.
New Zealand
September 15, 2014
away from the kuta madness
location, pool, restaurant
We had an enjoyable stay here. Its like a little oasis away from the busy noisy streets of Kuta. Great location on the main road, easy walking distance into shopping areas. The pool and bar/restaurant is definitely the highlife! Breakfast was great. The staff were super attentive and the hotel and rooms itself was very clean and comfortable.

Peter M.
Poland
September 15, 2014
A very friendly hotel, good value, great terrace
good location, wi-fi, terrace with alcoves, sofas and a swimming pool
my better half and I were really fond of staying there. Although our room did not have a view and not all parts of the hotel seemed to be air-conditioned there was not much else we could pick on (and trust me, she's quite picky). Great service, the breakfast was free and for dinner in the evening they have very reasonable prices. the rooftop terrace is awesome, nice view, with live music in the evening and wi-fi. 15min walk to the beach. Worth it.

Jacqui T.
Australia
September 15, 2014
Fantastic staff performance
Location, friendly staff and pool
Great. Young vibe, love the roof top pool.

Jacqui T.
Australia
September 15, 2014
Great staff
Fantastic staff, downtown location and roof top pool
We come here all the time. It has a young vibe and the staff are excellent. Located within walking distance of pubs and clubs.

Alisa C.
Malaysia
September 14, 2014
Nice hotel but not very good service
location, bed, pool
room was spacious enough, and bed was comfortable. washroom was a bit small and shower pressure was not very strong. pool on the last floor was fantastic but always packed with not enough seats but it is still okay. nice atmosphere to chill with very attentive staff with good service.breakfast was OK. not a lot of choices but enough for breakfast. breakfast area was also nice. location was convenient to walk around legian but if you would like to walk to kuta square, that would take you at least 20 minutes. but a lot of shoppings on the way so that made the walk much better. no beach nearby, you will need to walk at least 10-15 minutes to the beach. the terrible service that i would comment on would be front desk. it was a male staff. we were made to wait 30 minutes for our room when we arrived at 5.00pm. and after 30 minutes when we walked up to ask him about it, he didn't apologize but instead just stated that the room is not ready. then went on saying, housekeeping will only do the turn down service at 7pm so they can only re-arrange the bed at 7 because we wanted 2 single beds. then i asked for the room key first but he just kept saying they could only fix the room at 7pm. overall, it was horrible experience with him. other staffs were very polite and provided good service. we had quite an enjoyable stay.