arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Recent customer comments

Filter by traveler type

based on 4039 reviews
  • Hotel Condition/Cleanliness 8.3
  • Facilities 7.6
  • Location 8.5
  • Room Comfort/Standard 8.2
  • Service 8.2
  • Value for Money 8.1
  • Food/Dining 7.6

April 12, 2015
Short business trip
Breakfast. Spa and services
Overall satisfied. But I bought a packet of nuts and left it on my dining table and next morning found out half was eaten. It was a big packet therefore there must be many rats...

Emmanuel L.
April 12, 2015
Nice place to have a vacation.
Pool, breakfast and staff

jane M.
April 11, 2015
good location but dusty room
we stayed for 4 nights. the check in process was quick. but when we entered the room, it was so dusty. I told the receptionist but when we came back in the evening it was all the same. The staff treats local guest very differently than foreigner. The breakfast was okay. I think the housekeeping staffs don't do their job properly.

david S.
April 10, 2015
Back again
Location location lication
Happy to return here, breakfast wasn't as great as normal at the back as felt like cattle penned into small area was much nicer when buffet was in middle and tables surrounding it as easier access to everything without bumping & walking around other guest & food not as nice. Also starting to notice wear & tear of the property inside & out just needs a bit of attention but still clean & comfortable. Staff always great and partner got recognised for his birthday with cake - we will return 😀

Roberto P.
United States
April 10, 2015
Location - Staff Performance - Room Comfort
One of the best parts of my trip to Bali was staying at the Haven Bali Hotel. The location was perfect for me, and the staff and room comfort made it an outstanding travel deal. Next time I go back to Bali, I want to stay at the Haven again. That's it.

suwati S.
April 09, 2015
Worth the price
good breakfast and clean room

Evan W.
April 08, 2015
Truly A Haven
Comfort, Friendly Staff and great food
It was great.

Tara P.
United Kingdom
April 08, 2015
The Haven Easter Weekend 2015
Hotel location in Seminyak, our room (we had a lovely suite) and the staff who were all lovely
We had a lovely suite room which was very spacious and well appointed and in an excellent location near to one of the pools. The hotel is within walking distance to the beach though there is a regular shuttle bus (golf cart) to take you there and back during the day if you prefer. The hotel also has a private 'beach club' area at the top end of the beach with sun loungers to use. The staff were all lovely, very friendly and nothing was too much trouble. Great choice at breakfast too!

Helen K.
April 07, 2015
Great 4 stars hotel
location, swimming pool, and the pillow
Great !!!

Kathryn D.
April 06, 2015
Great Hotel
Breakfast! Location and Comfort
I loved it .. Worth the money