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Agoda Verified Reviews

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Excellent



based on 4026 reviews
  • Hotel Condition/Cleanliness 8.3
  • Facilities 7.6
  • Location 8.5
  • Room Comfort/Standard 8.2
  • Staff Performance 8.2
  • Value for Money 8.1
  • Food/Dining 7.6

3.3 Jan G.
Sweden
April 02, 2014
Not very good at all
Central
I had to change room after the 1st night as my room had a very very funky smell, the new room i moved to had a loose toilet shower head did not work & the air con was on a constant 24-26c the room was so hot at night it was a horror, i complaind they fixed the shower but not air con & toilet the last two days they offerd me a new room but one would expect that they would make sure the room was in tip top as i already moved once, i did not come on holiday to move room every 2nd day, i checked out early 1 day berfore my original day to check out! The staff says yes sir we fix but nothingwith the air con. Will not go back to this hotel!

8 Huei L.
Singapore
April 01, 2014
Value for money
Clean, near shopping, amenities
Live up to expectation, will return again. Friendly staff and clean rooms. Close to food and shopping.

8 merlinda S.
Singapore
March 30, 2014
GOOD LOCATION FOR SHOPPING. CENTRAL.
DESIGN. LOCATION. QUIET
EXCELLENT AND GOOD SERVICE. WE WOULD REVISIT AGAIN.

8 merlinda S.
Singapore
March 30, 2014
FANTATIC STAY AT THE HAVEN. WELL DESIGNED AND GOOD
DESIGN. LOCATION AND CLEANINESS.
GREAT! WOULD SELECT AND STAY AGAIN. CLOSE TO MBK. PARAGON. SIAM SQUARE

6.7 marc Y.
United States
March 30, 2014
Nice, slightly mislead....careful of the pictures.
location, breakfast (i.e. bacon), size of the mini-bar
It was only for a night due to dinner reservations at La Lucciola (HIGHLY RECOMMENDED!!, its about 15 mins from The Haven in Seminyak). We had the two-bedroom suite, unfortunately we were looking at the WRONG pictures as we somehow thought there was a private pool for our accommodations. As it turns out, the picture of the one bedroom and the common area are quite correct and factual. The second bedroom was hardly that, barely big enough for the bed. It's more like a one bedroom suite, with an additional room. The spa was adequate, nothing to complain about, nothing to shout about. Breakfast was offered at two restaurants, as we were leaving early, we had to do the main restaurant, so it was a bit crowded and congested. I would hate to see what this place is like during high season.

7 Cynthia T.
Singapore
March 30, 2014
Very good
Friendly staff, good spa facilities, nice drinks
Comfortable Good buffet breakfast spread + daily variety Attentive staff

7.7 Nitin K.
Australia
March 28, 2014
Excellent place very relaxing
Room, pools, location

7.7 Hwee H.
Singapore
March 28, 2014
Centrally located hotel at a great price
Service, location, amenities
The Haven is a really lovely hotel with a nice pool. The service is really wonderful and rooms are spacious and clean. It is centrally located with many restaurants and shops all within 15 minutes walk. They provide shuttle to their beach club which is great if you want a bit of beach activities. If there is one thing I dislike about the hotel, it would be that the walls are a bit thin so it doesn't block out noise very well.

5.7 Stefanus W.
Indonesia
March 26, 2014
Good Location but poor staff performance
Location of the hotel is surrounded by shopping places and cafe. There's spa facilities and i think it's nice. Room in ground floor / basement has access to in front of the swimming pool.
My stay in this hotel it was ok. My child likes it because we got a room right in front of the swimming pool. I like to get a newspaper in the morning, but this hotel didn't provide. The breakfast was ok. Long wait for the check out (because they want to check mini bar which i already tell that i don't consume any, hey they still have my deposit if they don't believe). Long wait for the big luggage trolley.

9 Lyrva A.
Indonesia
March 26, 2014
Satisfied. Again.
Location, environment, staff
Stayed here for a layover to Timor Leste. Have stayed here before. Booked a suite which was located all the way to the back to my liking. Was looking for peace and quiet and the suite offered just that. Located in Legian-Seminyak which means shopping stores, bars, restaurants are just at every turn. Would definitely go back.