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Recent customer comments

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Excellent



based on 4039 reviews
  • Hotel Condition/Cleanliness 8.3
  • Facilities 7.6
  • Location 8.5
  • Room Comfort/Standard 8.2
  • Service 8.2
  • Value for Money 8.1
  • Food/Dining 7.6

servin S.
France
February 17, 2014
Good stay, central location
room size, location and access to beach and shopping
Good stay, central location, good facility and room

David S.
Australia
February 17, 2014
Haven for What?
The room appeared nice.
Staying at the Haven was a last minute decision so that we could be near friends for a birthday. If your bent for accommodation is: rats in the ceiling keeping you awake throughout the night, noisy and smelly main road at your doorstep, a breakfast area in chaos, and staff that couldn't care less, then the Haven is for you. We will not be returning.

Johanna N.
Australia
February 17, 2014
Relaxing
Staff, Cleanliness, Modern
Fantastic and relaxing. I have stayed at The Haven before and would stay again. It is modern, clean and the staff are very friendly, great value for money Hotel.

Mohd K.
Malaysia
February 17, 2014
Perfect balance
Swimming pool, breakfast and location
The Haven is located off of Sunset Road and in a new and upcoming area. The fact it is located near shopping galleries and yet close enough to entertainment outlet and foods/restaurants makes it an excellent location for sightseeing. As I had intended to explore Ubud, Kintamani and Bedugul but staying somewhere in the city, I chose The Haven and it was an excellent choice as driving out of the city was not as complicated as driving out of Kuta or South Kuta. After a long day of exploring we could always go back to our hotel either to shop around the boutiques they have around the area or try some of the bars or restaurants nearby. Convenient and definitely value for money!

Fiona T.
United Kingdom
February 16, 2014
Disappointing
Food, staff and inexpensive
My room was at the front of the hotel and as such could be noisy from both the outside traffic and the live music that was on every night - although in fairness the music finished by 10 punctually. The food was great and the staff were very friendly. However the beach club - which was exclusively for the use of the hotel was a let down - mainly because the beach was filthy - plastic and rubbish all along the beach - and I walked down to paddle but got the impression that I was paddling in sewage - it was pretty disgusting.

Hisaria P.
Indonesia
February 14, 2014
Superb located Hotel
Location is perfect with close range to the beach (shuttle available, surrounded by shops, easy access to public transport. Best restaurants in Bali are nearby. Suite room's surroundi is quiet
I enjoyed my stay at this Hotel. Check in and out process was fast. Overall very pleased with the suite and service provided.

Dimphy Z.
Netherlands
February 13, 2014
quiet, boring, rip off
clean, boring, not balinese
Okay stay, clean designer hotel in shopping area. Prefer to stay nearer to crowded area as it is easier to arrange trips

YAO W.
Canada
February 12, 2014
Nice hotel
close to shopping, 15 mins walk to the beach, reasonably priced
breakfast is good, nice pool, since it is close to the beach, the afternoon breeze is very comfortable.

Amit M.
Singapore
February 11, 2014
Not too Bad
swimming pool, breakfast and location
It was pleasant but could have been better. The hotel staff are efficient and the facilities were not too bad.

Amit M.
Singapore
February 11, 2014
Fairly enjoyable
swimming pool, location and rooms
Hotel staff are friendly and efficient. Hotel was nice and breakfast was very good. Location was very good as well..close by all the famous boutiques, beach was a massive disappointment as always. The Haven Beach Club is quite pathetic. With only about 6 beach chairs. Overall stay was OK. Biggest advise is to watch what you order. SEAFOOD especially, be it from the hotel or outside. Id stay away from the snack basket in the pool menu at the hotel.