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Recent customer comments

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Excellent



based on 4050 reviews
  • Hotel Condition/Cleanliness 8.3
  • Facilities 7.6
  • Location 8.5
  • Room Comfort/Standard 8.2
  • Service 8.2
  • Value for Money 8.1
  • Food/Dining 7.6

carolus J.
Indonesia
January 12, 2014
goooodddd
cental location, good upgrade

carolus J.
Indonesia
January 12, 2014
goooodddd
cental location, good upgrade

carolus J.
Indonesia
January 12, 2014
goooodddd
cental location, good upgrade

carolus J.
Indonesia
January 12, 2014
goooodddd
cental location, good upgrade

carolus J.
Indonesia
January 12, 2014
goooodddd
cental location, good upgrade

Herman S.
Indonesia
January 12, 2014
over rated hotel & very disappointed
nothing, nothing, nothing. it is a backpacker and over rated hotel
there is nothing great about the hotel and the room. the hotel is located in a very noisy area. the staff has no courtesy and lack of training. the room is extremely small and the material used is very low end including the tiles. it takes more than 20 minutes to cool the room. this hotel should not be rated more than 3 stars. i am very disappointed.

Herlambang W.
Indonesia
January 11, 2014
Memorable 2nd Stay
The Brekfast, the pool, the location
This was my second stay at The Haven.. It was nice and memorable..

martinus R.
Indonesia
January 11, 2014
very comfortable
large room, comfortable, green
Comfortable and actually I really want to stay longer there

Herlambang W.
Indonesia
January 11, 2014
Great
The pool view, The breakfast, and the location
It was nice to stay at this hotel, I got room with pool view at the same floor. I recommend this hotel for couples and for leisure

Rebecca F.
Australia
January 05, 2014
Nice and adequate without being amazing
Room was clean and sufficient, restaurant meal was nice enough
Some negatives. Our wake up call did not come through when we had an early start for the airport, room was noisy with the band downstairs at night until late, several floors were slippery when it rained, hotel pool was not half as nice as the pool associated with the suites. Staff in the restaurant were nice enough, but not as attentive or to a high standard like the other two places we stayed in Bali. Food prices were slightly more than they were worth, but the menu did have a wide array of items.