arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Recent customer comments

Filter by traveler type
Excellent



based on 4040 reviews
  • Hotel Condition/Cleanliness 8.3
  • Facilities 7.6
  • Location 8.5
  • Room Comfort/Standard 8.2
  • Service 8.2
  • Value for Money 8.1
  • Food/Dining 7.6

Xavier M.
Australia
June 26, 2016
Good location, Great breakfast, Walk to the Beach
If you are looking for a nice hotel close to everything. We re-booked for our final few days here as once you get settled in it is hard to move. Close to the beach and everything that Bali has to offer. You will have a great time at this hotel.

wonkyung J.
South Korea
June 25, 2016
j
J

CONNIE T.
Singapore
June 24, 2016
Good Spa, Good family Suite, good location
A very comfortable to stay hotel, clean and lots of greenary, relaxing environment, nice pool, breakfast spread is good, family suite comes with nice big balcony, cosy living room, and kitchen. Staff are friendly and well trained. will stay here again.

TETSURO A.
Japan
June 24, 2016
Good hotel
Stayed 5 nights and enjoyed. Hotel locate at center of seminyak and easy to move any places. Swimming pool is small but nice to refresh. Value to stay here. Check in assistance seems very slow but it's ruled as check in at 3PM

Yu T.
Singapore
June 24, 2016
Enjoyable stay
We got upgraded to 2-bedroom villa. Villa is big and nicely decorated with the necessary amenities. With the villa massage spa facilities (ATMA Spa) right at the doorstep, it is a plus point. We will definitely stay here again. ;)

Katherine M.
Australia
June 22, 2016
Trainee bell boy was the best part!
I had a lovely trainee bell boy help me to my room. He was the highlight. The hotel was beautiful and room everything could need. The only down side is the hotel is a bit like a maze. I had to take two lifts to get to my room and it was all just a bit of a pain being located so far in.

Sze H.
Malaysia
June 19, 2016
Good base
Great spa

Elizabeth M.
Australia
June 17, 2016
Great Stay
Enjoyed the stay again

servin S.
France
June 17, 2016
Well, yes me again reviewing the haven, what can I say I like to place
During my last trip, thank you for the uill, anyway I will be backpgrade, highly appreciated. One issue I had and forgot to mention is FB should pay attention to food quality of the restaurant, my Dad ordered a Fish and Chips and could not eat it as it was soo oily. Please look into details to make your place better still

servin S.
France
June 17, 2016
Another enjoyable stay
I always enjoy my stay at this hotel despite some small issues from time to time, I must say the staff is not bad