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Recent customer comments

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based on 4038 reviews
  • Hotel Condition/Cleanliness 8.3
  • Facilities 7.6
  • Location 8.5
  • Room Comfort/Standard 8.2
  • Service 8.2
  • Value for Money 8.1
  • Food/Dining 7.6

June 24, 2016
Good Spa, Good family Suite, good location
A very comfortable to stay hotel, clean and lots of greenary, relaxing environment, nice pool, breakfast spread is good, family suite comes with nice big balcony, cosy living room, and kitchen. Staff are friendly and well trained. will stay here again.

June 24, 2016
Good hotel
Stayed 5 nights and enjoyed. Hotel locate at center of seminyak and easy to move any places. Swimming pool is small but nice to refresh. Value to stay here. Check in assistance seems very slow but it's ruled as check in at 3PM

Yu T.
June 24, 2016
Enjoyable stay
We got upgraded to 2-bedroom villa. Villa is big and nicely decorated with the necessary amenities. With the villa massage spa facilities (ATMA Spa) right at the doorstep, it is a plus point. We will definitely stay here again. ;)

Katherine M.
June 22, 2016
Trainee bell boy was the best part!
I had a lovely trainee bell boy help me to my room. He was the highlight. The hotel was beautiful and room everything could need. The only down side is the hotel is a bit like a maze. I had to take two lifts to get to my room and it was all just a bit of a pain being located so far in.

Sze H.
June 19, 2016
Good base
Great spa

Elizabeth M.
June 17, 2016
Great Stay
Enjoyed the stay again

servin S.
June 17, 2016
Well, yes me again reviewing the haven, what can I say I like to place
During my last trip, thank you for the uill, anyway I will be backpgrade, highly appreciated. One issue I had and forgot to mention is FB should pay attention to food quality of the restaurant, my Dad ordered a Fish and Chips and could not eat it as it was soo oily. Please look into details to make your place better still

servin S.
June 17, 2016
Another enjoyable stay
I always enjoy my stay at this hotel despite some small issues from time to time, I must say the staff is not bad

Margaretha J.
June 15, 2016
Short trip
Only stay one night. Nice hotel. Will come back again

Irawan S.
June 15, 2016
Friendly and fun!!