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Recent customer comments

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Exceptional



based on 150 reviews
  • Cleanliness 9.4
  • Facilities 9.3
  • Location 9.4
  • Room Comfort/Standard 9.4
  • Service 9.4
  • Value for money 8.0
  • Food/Dining 8.8
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Chua S.
Singapore
June 21, 2014
Not as what expected for a 5 stars boutique hotel
Beach and infinity pool
Average. Not so enjoyable as I suffered from bad stomach upset after meal at the cafe. Room towels are worn and old. The resort did not upkeep and maintain well, comparing to many years ago when I first visited and stayed. Quite a disappointment.

milan P.
India
June 06, 2014
simply superb
ambience,staff,location
it would be great if vegeterian menu could have more items.lights in room are insufficient.

Nicholas H.
United Kingdom
May 23, 2014
Excellent hotel, staff were attentive and friendly
Location , comfort and luxury!
Excellent we will be returning to stay at the hotel

Allison L.
United States
May 13, 2014
Relaxing and Delightful
Fresh flowers, attentive service, beautiful furnishings
This place was paradise! Liked how a lot of things were included, like breakfast, soft drinks, water, and afternoon tea. The hotel is absolutely beautiful. Could not think of a better place to stay, relax and unwind.

muhammad K.
Indonesia
May 12, 2014
so so
location, view, cleanliness
so so experience because of the king bed size which is not worth the price and the breakfast food variety is poor compare to W hotel for the same price which you get plenty and awesome variety of breakfast buffet.

Vanessa S.
Hong Kong
May 12, 2014
Excellent service!
Pool, Room service, friendly staff

Nathalie C.
France
May 07, 2014
Great stay, I would recommend!
Services, room size
Great staff and excellent level of services which makes vacations easy... and lots of perks: afternoon tea, refreshments by the pool, nibbles in the room, we got upgraded upon arrival (without asking). Spa is nice, but massages were just good. The yoga session on the lawn is great! Not a nature / adventure location (all activities need a one hour minimum commute), beach is nice but can barely swim as the waves are too strong. Very relaxing though, good breakfast, very accommodating staff.

Danny C.
United Kingdom
April 21, 2014
Totally awesome
Location, staff, Villas
I was totally blow away by the service we received during our stay, our personal butler was wonderful and knew exactly what we required, The villas themselves are very nice and decorated to a high standard. Ill be going back next year.

Maho S.
Singapore
April 09, 2014
We really enjoyed loving and comfortable time!
Room, Hospitality and beach
Amazing. We really love your hotel and wish to come back again soon!

ROBERT W.
United Kingdom
April 08, 2014
Unforgettable Stay!
It's quite so good for those honeymooners. Private beach so you can enjoy the sunset. Lovely staffs!
This was our 3rd time stay here and we always get the same experience.