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Excellent 8.1
Based on 623 reviews

Recent customer comments

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based on 623 reviews
  • Hotel Condition/Cleanliness 8.4
  • Facilities 9.0
  • Location 7.5
  • Room Comfort/Standard 8.6
  • Service 8.4
  • Value for Money 8.3
  • Food/Dining 7.5

Jeannie C.
United States
November 23, 2011
Gorgeous, opulent hotel with beautiful grounds
Beautiful resort, great service, even smells wonderful
gorgeous rooms. beautiful and well maintained grounds. friendly and attentive staff. great luxury escape hotel in ubud with three pools. we only had breakfast at the hotel restaurant and it was fantastic. absolutely recommend this hotel. the only drawback is that it's not located in ubud city center. however, the hotel offers a free shuttle service to downtown.

Angela A.
November 22, 2011
Gorgoeus hotel with a wonderful Bali flavour
Amazing decor, wonderful service, hgreat location and very peaceful and quiet
The Mansion Resort Hotel and Spa was a great place to stay. It was very close to the hustle and bustle of Ubud (ten minute drive)but was in a very peaceful and tranquil setting. The decor was stunning and tradoitional. Our room was spacoiuos and had a great spa like bathroom. The staff were great, very courteous and nothing was ever too much trouble. The spa there is amazing too. Would return again with no reservations.

Leon E.
November 16, 2011
Lovely hotel with huge roooms and great service
Great rooms and very nice staff
A very nice hotel, with superb service. We got a ree upgrade to a suite room, and got an extra bed without extra charge. Romantic and great diner as well. Though the breakfast is very very basic. The spa is also very good.

Alexander J.
November 15, 2011
a grand hotel with friendly staff
Comfortable and luxurious rooms (I was upgraded to a Govenor's suite) Beautiful pool and setting
The main hotel building consists of luxurious suites,being upgraded to a Govenor's suite was a bonus. A beautiful dining room with fine china and glass ware ad good food. The hotel has a large collection of antiques on display. A regular shuttle service is provided into Ubud at no charge It was a truly Grand experience.

Elisabeth W.
November 15, 2011
Big clean room in a mansion
clean room and great hospitality
The mansion's interior is rather old and creepy but the garden and the rooms are actually newer. The hospitality is awesome and the hotel is located right next to the famous beauty clinic.

regina M.
United Kingdom
November 14, 2011
Amazing beautiful hotel
Stunning location, fantastic staff, great experience
when our car pulled in to the hotel i was amazed at the beauty of the place. the hotel was almost like a decorative museum! we were presented with spice cold tea and showed around the facilities. all the staff were amazing and by the second day the staff greeted us by our first names. i loved our room, it was beautiful and the bathroom in particular was stunning. the hotel offered a free shuttle service in to the centre of ubud which was really handy. loved staying here!

Suppawat S.
November 09, 2011
Excellent cozy hotel
Nice garden and pools
the hotel ground is really nice. the are plenty of leisure seating areas all around the properties where you can hang out and just enjoy a relaxing time. the hotel is few kilometers from the main ubud town. there are art works on displayed all around the properties. there are atleast 3 swimming pools that i saw. all are really nice. would definitely come back to stay.

Lynette P.
New Zealand
November 08, 2011
Stunning Resort
the wow factor with all the paintings
very warming welcome when booking in! staff are great and took time out to explain everything and showed you around the resort. we stayed in frangipani room which was very large and well presented. the pools were great basicaly had a pool to ourselves. shuttle bus was good to go into ubud. the paon resturant just before the dropping point of the shuttle bus is highley recommended to go to even will drop you back to resort for free.

Bjorn C.
November 02, 2011
Lovely hotel with a very special atmosphere.
A hotel with fantastic garden and swimming pool facilities.
This is a fantastic hotel integrated with an art galleri that give this place a special atmosphere. The hotel has there swimming pools and a fantastic garden. The hotel 10 minutes drive from the center of Ubud and shuttle bus is available at the hotel (for free) every second hours. It is not recommended to walk or bycycle in this area to the narrow roses and crazy driving behaviour. The room was large, clean and very nice ( newest department) and breakfast was nice. The staff at hotel was friendly.

Robert S.
October 30, 2011
Great facilities and location
Amazing property, lovely pools and tasty food!
we really enjoyed our stay at the mansion, upon arrival we asked if it was possible to get an upgrade and to our delight we were offered a private villa with our own pool at no extra costs! the restaurant offer a superb selection of french cuisine and is nicely set by the pool. the morning buffet will cater to all your needs. the staff goes out of their way to satiate all of your requests! the spa couple massage was an added bonus! overall we would recommend staying here! we hope to return again soon!