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Excellent 8.1
Based on 623 reviews

Recent customer comments

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based on 623 reviews
  • Hotel Condition/Cleanliness 8.4
  • Facilities 9.0
  • Location 7.5
  • Room Comfort/Standard 8.6
  • Service 8.4
  • Value for Money 8.3
  • Food/Dining 7.5

Douw W.
South Africa
March 10, 2013
Good priced hotel with good food
Interesting décor, umbrellas
On our arrival you could see the grandeur of an old mansion. The reception was friendly and we were taken on tour of the hotels facility’s before we were taken to the room. Stunning swimming pool with a lot of umbrellas as décor. The room was spacious and a big marble bath, big enough for to. Some dust in small corners but our stay was pleasant.

Martin L.
March 07, 2013
Nice hotel, a1 service
Very upmarket feel at excellent rates
Food was just devine, and room was very acceptable. Grounds and pools are also very nice, not for the traveller who wants to wear Bintang singlet and drink Bintang. Wifi signal is ok, though could be better. Was a nice change from the pressure mongering merchants of Kuta. Staff very welcoming and do most things behind the scenes which adds to the feel of quality at this hotel. Definitely coming back

carol W.
March 04, 2013
Beautiful setting
Enjoyed hotel and surrounds but room in courtyard near spa did not have private plunge pools.

Venkatesh K.
March 04, 2013
Best Hotel to Stay in Ubud Area
Staff are very friendly and Room is quite good
I would suggest this hotel, those who wants to stay out of city crowd. I felt hotel is very secured even though its in remote area. There shuttle service to Ubud town is quite helpful. Rent a car and roam around temple in Ubud area which are really nice.

Winata W.
March 01, 2013
Good but not excellent
Nice room, Resort located near ubud center
cons: - i had a problem with their shuttle service, they didn't pick us up on the schedule that they had given to me. i had to call them and file a complain. - room design and architecture of the resort is nice, however, there is no view to the outside of the resort. - breakfast was nice, i feel like "i got what i paid for."

Rodney S.
New Zealand
February 21, 2013
Service with a smile
Friendly, helpful staff. Many swimming pools, plunge pools, and a variety of day beds to lounge on. Free shuttle service to nearby Ubud. Loved our outdoor bathroom.... We found the sunset pool beside the spa to be the best for us, the attached plunge pool is the perfect size and depth for toddlers. Overall, very happy with this resort. We wouldn't hesitate to go back....

Mei K.
February 21, 2013
Great hotel and friendly hotel staff
beautiful villas and nice swimming pool
had an relaxing trip and stay at the mansion resort hotel & spa. shuttle to ubud market was convenient. i would recommend this place to my friends and family.

Elizabeth L.
United States
February 20, 2013
Lovely hotel
The hotel was very nice, with antiques and artwork laid out all over the resort. The rooms are standard but functional. The grounds were lovely, and the hotel is larger than it looks. The lobby area was nice, but seemed very cluttered with too many things in one area. The staff were nice and the service was good.

adi Z.
February 20, 2013
Lovely Mansion
Lovely mansion for couple, secluded in Ubud. We had the private suite with walking closet and nice terrace to enjoy the morning sun. I wud stay in this hotel while theres promo.

Rita L.
February 19, 2013
Gorgeous Resort Hotel & Excellent Friendly Service
Beautifully decorated inside and out, Very professional Service, Excellent Food
This is one gorgeous hotel you can't miss. It has been rated as one of the top hotels in the past on Condé Nast Traveler. After staying with them, I now understand why. The hotel has a true luxurious Balinese feel. If you are looking for something that's unique and beautiful this is it. Beautifully decorated outdoor areas and pools, lovely rooms, and friendly professional service. Their reception speaks English fluently. The food at the restaurant is excellent. We also love the breakfast provided every morning. What a treat it is to dine by the outdoor patio/pool area!