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Excellent 8.2
Based on 1759 reviews

Recent customer comments

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Excellent



based on 1759 reviews
  • Cleanliness 8.4
  • Facilities 7.3
  • Location 8.3
  • Room Comfort/Standard 8.3
  • Service 8.4
  • Value for money 8.0
  • Food/Dining 7.6
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Vesna R.
Australia
October 12, 2013
Memorable
Beautiful pool area, friendly staff, and well located
Very pleasant.Was good to see that the website was true to the hotel's reality.

Boon L.
Singapore
October 05, 2013
International hotel with good cable tv and interne
Good cable TV, next to supermarket, clean hotel
Very pleasant stay. We were upgraded to the top floor which is very large, a two storey high room. But we only occupied the first floor. There is a balcony but the design of the grill is not nice (like prison). We would stay there again. There is a very safe feel to it and is suitable for international travel. But if you would want something balinese, we would not recommend this hotel.

adhitia R.
Indonesia
October 02, 2013
Affordable and Nice
locate near the beach and affordable price

adhitia R.
Indonesia
October 02, 2013
nice affordable
its locate a walking distance from the beach, the surrounding area is more quite compare to kuta area and the price is affordable

Glenn J.
Australia
October 01, 2013
Fading fast for a brand new hotel
Great breakfast included, pleasing architecture, close to shopping/restaurants
For a brand new hotel, this place is fading fast. The staff are more interested in a tip than in doing their job, and will try to milk you for a bigger tip if they think it will work. The hotel has no soul, and seems to have attracted the Kuta crowd (unusual in Sanur). WiFi in the rooms is a joke (at least in the back rooms), showers are hot but barely any pressure, no bathtub in sight. Wet areas are already starting to blacken with mold. The Muslim temple a few blocks down is now broadcasting the call to prayer (more than 2 hours a time) throughout the day, which you cannot block out in the hotel. The pool is pretty, but the design limits it to a few small groups, and all poolbeds are claimed for the day by early morning.

Eero L.
Finland
October 01, 2013
Clean, friendly and peaceful hotel 10 min to beach
Breakfast, pool and friendly staff
We spend our first 8 nights in bali here. Place is in a bit walk from beach but they have own beach area arranged in beach just ask from reception. Nice 2 swimming pools. Large variation on breakfast and it tastes really good! :)

Sandra C.
Croatia
September 30, 2013
ordinary, so ordinary
location, room size, balcony
major complain goes to cleanliness of the towels and sheets...they were far away from white color....maybe they were originally not white :-) same story for the towels at beach club. i was not sure that they were washed each time after they were used.

Peter S.
United Kingdom
September 30, 2013
Great hotel....shame about the noise
Great location, great staff, nice and clean
We recently booked 4 rooms (3 deluxe & 1 cabana) for our wedding group. The hotel was great!...very centrally located in Sanur with all the restaurants, spas, ATM's on our doorstep. The staff were excellent...fast check-in & out...couldn't be more helpful! The place was well maintained and clean. Everyone said that their rooms could do with a little more storage space for their clothes etc and that light sleepers had a hard time with the level of noise from other guests. We had the cabana with it's own small pool...worth the extra money, didn't suffer from the general hotel noise as it was towards the rear of the hotel. But, a busy little back street ran along the rear of the hotel and there was the eternal bibbing of motorbike horns from 5am onwards! Decent double glazing would help. It was the only problem in an otherwise perfect stay.

Debbie C.
Australia
September 28, 2013
Friendly staff, good location
Fantastic pool, friendly staff and close to everything
We had a lovely stay at the Oasis Lagoon. The pool was fantastic, there were shops, restaurants and spas outside our door and the beach was close by. The hotel has a private beach club but unfortunately we didn't have time to enjoy it.

Narinthip S.
Thailand
September 27, 2013
Great swimming pool, good hotel service
Friendly staffs, private and good facilities.