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Recent customer comments

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Excellent



based on 228 reviews
  • Hotel Condition/Cleanliness 9.0
  • Facilities 9.3
  • Location 8.7
  • Room Comfort/Standard 9.2
  • Staff Performance 9.1
  • Value for Money 8.5
  • Food/Dining 8.3

6 Britt M.
Australia
January 10, 2012
Great location, lush gardens & right on the beach.
Location & staff were very friendly
A nice hotel, however extremely disappointed at the mandatory New Years Eve dinner event. Each person had to pay $150 US dollars for a New Years eve dinner that was very average. It was a buffet, which had substandard food & you only received 1 alcoholic beverage, all for $150.

9.3 Frederick K.
Canada
January 08, 2012
Special retreat amongst calming rice paddies
Tranquility and greenery, villas are splendant and authentuically Balinese
We would return to the Ubud village Resort without a hesitation. The expanse of the grounds and the gardens mingles with sitting areas and pools was heavenly. The resturant has a Balinese chef and wait staff that are switched on. The chef is a former cruise ship chef and his meals are European with a Balinese flair. Why fight the Ubud traffic and stand the chance of selecting a poor pricey restaurant when the resort's own establishemnt offers unique seasonal specials each night?

8.3 Ai T.
Singapore
May 14, 2012
Welcome by friendly staffs
The environment
Very pleasant and friendly staff. All the staffs were very helpful. Though they dont speak good english but definitely will try to help as much as they can. Free shuttle service to take you out of the hotel.

6.3 Sandeep S.
India
December 16, 2011
Great Location but small rooms
Location
The location of the hotel is its best part. It is in the heart of Kuta and very near to the airport. It took 15000 rupiah by taxi with some bargaining. The Kuta beach takes 25 minutes by foot and 15 minutes by taxi because of traffic jam. I found the hotel rooms smaller than the other hotels I stayed in my trip to bali, especially the bathroom. The staff was curt and non-cooperative. The breakfast was OK.

8 David C.
United Kingdom
November 30, 2011
Great Hotel. Superb location and amazing staff
The staff - without doubt
the arrival was efficient (arrange your own transfer as the hotel's is expensive in comparison to what is available) and we were upgraded to a lovely villa with enough room for 20 people, let alone 2. amazing staff who simply could not do enough for us. the resort could do with a little sprucing up - some of the paintwork is a little shabby - but its the climate that makes things deteriorate so rapidly and this minor fact did not detract from a lovely relaxing stay. go there; its not the 5* resort that is available elsewhere in bali, but its great and we would thoroughly recommend to anybody, especially couples.

8.3 Nakoorsha K.
Singapore
November 19, 2011
Lovely resort and service with a smile
Very peaceful and quiet. Lovely grounds and staff.
This was a perfect getaway from the hustle and bustle of Legian/Kuta. Great staff. Beautiful place. Drawback is that a bit pricey and plenty of insects (which is to be expected given the location).

8.7 Nathalie C.
France
November 19, 2011
very nice nest
quiet
this resort is near ubud center. quiet and relaxing.

9.3 henry L.
United States of America
November 11, 2011
just what we needed
privacy, feeling of seclusion, comfortable surroundings, excellent included breakfast and afternoon tea
this was last stop on an extended family trip that first took us to siem reap, cambodia and then nusa dua, bali. this was also the first time that we traveled with our 5-month old son and 3y.o. son since the little one was born and we were in desperate need of genuine relaxation. we found it here. the villas gave us enough space and having our own dunk pool was nice. the common use infinity pool was even better, esp since there was often no one there, so we often had it to ourselves. the breakfast was very good quality, and the afternoon tea is a nice touch. the grounds are very beautiful and relaxing, and even though the place was fully booked, we hardly saw anyone ever, except at breakfast.

7.3 Troy A.
Canada
November 11, 2011
Very quiet beautiful hotel, not far from Ubud
Private pools, friendly staff, free shuttle to Ubud
The Villa's are beautiful, private pools and outdoor showers and bathtubs are definite highlights. Staff is very friendly, restaurant is pricy (for Bali) but pretty good. Hotel has a free round trip shuttl running into Ubud hourly which is very handy for seeing the town. A very good a la carte breakfast and afternoon tea with snacks was included in our stay, which helped make the high price of the resort more justifiable We had some 'issues' with local wild life inhabiting our villa, staff was good about moving us to another villa, and after some language difficulties were conquered it sounds like they will be making some changes to avoid this occurance in the future.

7.7 Felix L.
Indonesia
November 16, 2011
Great hotel
The best thing in here is quietness n feel at peace
we arrived at the hotel at 3 and was nicely greeted by the reception. then we had our villa, overlooking the main pool, where we thought overlooking the rice paddy.. the villa was secluded, quiet and really felt like you are in a small village. the room itself was tidy with balinese feel, amenities were great. pool and the gazebo were great. only one thing that bothered us was the height of the wall that overlooking the main pool, it was too short, so that people in the main pool could see us. orher than that the hotel was great