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Excellent 8.6
Based on 597 reviews

Recent customer comments

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based on 597 reviews
  • Hotel Condition/Cleanliness 9.0
  • Facilities 9.0
  • Location 8.7
  • Room Comfort/Standard 8.8
  • Service 8.9
  • Value for Money 8.2
  • Food/Dining 8.1

10 Georgia H.
May 18, 2016
Great beach holiday and top notch service
Beautiful beach, great facilities and room. Attentive staff. Hubby stepped on sea urchin and staff 's caring attendance was heart warming. Doc Devi did a great job to help my hubby feel at ease and provided prompt assistance. Thank you

6.4 Juanni S.
May 17, 2016
Family hotel
A lot of flies in the outdoor restaurants. Staff is friendly. The hotel quite old. Swimming pool is big, but the water was dirty.

6.8 Budi A.
May 15, 2016
Hotel large with pool and have lot of kids facilities
Good location, and have a big lobby

7.2 Tyler G.
United States
May 09, 2016
One night only
We stayed in nusa dua for one night only so we decided to do it the right way and stay in a nicer hotel ( we are backpacking through Bali) we arrived a bit early for check in and were assured by the front desk that we could use all facilities while waiting for our room to be ready which would be in about an hour. My boyfriend and I checked our bags and in excitement ran to the beach to relax. Unfortunately we were asked multiple times by security and staff if we were staying at the Westin in an accusatory manner ( guess they get a lot of beach walk ups trying to use the facilities) which really put a damper on the start of the stay and made me feel very uncomfortable. All staff eyed us as outsiders almost the entire time on the beach. I explained that we were just waiting for our room and had spoke to management prior/ showed bag check ticket/ confirmation papers but still same attitude. The rooms are very nice and the pools are great! Beach itself is a bit of a let down...there's a bit of trash and the beach breaks very intensely...I reccommend jibaran for calmer waters. low tide however is amazingly fun! Overall had a good experience by the end of it but staff should probably warn people that if they come to early for their rooms that they will not be welcome with open arms

8.4 ZHANG Y.
May 08, 2016
Good enough
good experience

8 Yoseph A.
May 08, 2016
nice hotel for family holidays
love the clean beach and good facilities for kids

10 Mayuresh D.
May 02, 2016
Great stay
The overall experience from check-in, to dining, to rooms and the breakfast was just awesome. The beaches were good too.

10 Mardiana T.
April 27, 2016

8.8 Alan B.
April 25, 2016
Great Hotel
Great hotel, clean rooms, nice big pool with slide that the kids enjoyed. Friendly staff... Excellent food for both morning buffet and night buffet. Free flow of grilled lobster on a buffet shows class. One negative,Our room air-conditioning was not cool at all and had trouble sleeping at night.

10 Andrea M.
April 16, 2016
Great hotel!
All was great!! Our family really enjoyed the stay here. The room was very spacious and the pool and beach area were lovely. The breakfast was excellent as well.