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Recent customer comments

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based on 497 reviews
  • Hotel Condition/Cleanliness 9.0
  • Facilities 8.8
  • Location 7.4
  • Room Comfort/Standard 9.0
  • Service 9.1
  • Value for Money 8.5
  • Food/Dining 7.7

Andrea H.
New Zealand
February 26, 2013
Amazing retreat with fantastic service
Beautiful villa, personal service, private pool was great
We had a fantastic 6 nights at Wolas Villas. Welcomed with friendly staff, drinks and cool flannels! Beautiful spacious villa with pool. Breakfast was inclusive and fantastic either in villa or at the restaurant. Staff knew you by name and were there whenever you needed them. Great spa and massage treatments. Had the best night with chef cooking us beautiful seafood BBQ in our villa which would definitely recommend. Had a great time in Bali and would definitely recommend Wolas villas for your retreat. Don't be put off by the street or location as everything else was perfect!

Xian T.
February 21, 2013
Great villa and pool but too many mosquitoes
Nice pool, great room, great service
Room is nice but outdoor areas are infested with mosquitoes. We couldn't stay in the outdoor living area even with 3 coils burning around us n

Hannah D.
United Kingdom
February 19, 2013
Lovely, quiet and spacious Villa
Really clean and great service from staff
Bit out of the way, but taxis close to take you into town. Was a lovely private villa with daily service of whole villa by staff.

Lena H.
February 19, 2013
Excellent but ruined by mozzies
Awesome customer service, beautiful and large room
I love how the villa look the moment I stepped into my room. Front desk officers were really helpful and brighten up my days with their friendliness. However, alot of mosquito bites which totally ruined my stay.

Peter P.
United Kingdom
February 14, 2013
Lovely hotel with helpful staff
Great smiling and helpful staff and fantastic villa
Our entire stay of 4 nights was excellent due mainly to the beauty and size of the villa we stayed in and the friendly helpful nature of the staff only Unfortunately we shall never return as a result of the unaccomodating behaviour of the reception manager on duty when we checked out. This completely ruined our otherwise pleasant stay. Upon check in, we had asked the front desk if there was a library in the property where we can look at borrowing a novel/book as I had left my book in the plane and was really looking forward to do some reading by the pool. The girl said there was no library but she could check in their store to see if they had any books left by previous guests. She checked and came back with a few books which had thick layers of dusts on them. So i picked one and she made me sign a receipt stating i was to return it upon check out to which i commented i better read up then! upon check out,i asked if I could keep the book as I had not finished reading it to which the staff said it I cant take it with me and had to be a gesture, i offered to pay for it ( bear in mind, this book was not in the greatest condition) to which he said he will call his manager to attend to me. Manager came and said the same thing and by this point i was really mad that they would make an issue over something so trivial! When i offered to pay the manager started checking to see if there was a price tag on the book! He intended to charge me full price for a tattered book which the hotel did not pay for in the first place but had been left by a guest for ages judging from the layer of dust on the book when i received it! At this point, my husband was getting impatient and said is 50,000 rupiah sufficient to end this nonsense! He agreed! Offering to pay was just a gesture which we didnt think we would truly be charged for it! As a result of this supposed manager's lack of understanding of what customer service truly means, The Wolas has lost us as returning guest

nicolas V.
February 12, 2013
Perfect villa and dedicated employees
Private villa really good, a real large bed in the room, very clean and irreprochable service
We stayed in a private villa for 2 weeks, and we really enjoyed it. We had lived in Bali for several years in the past and came back on this trip on holidays, so we know what to expect for value in Indonesia, and specially in Bali. Amazing service, great place and perfect accommodation at the Wolas Villas

Kacey R.
February 11, 2013
Wont go anywhere else
quiet, peaceful, beautiful, clean, friendly
They made us feel so welcome and treated like royalty. We appreciated all the little things they do to make our stay lovely. Our little girl was the highlight of every day and they loved her. Its so clean and has a beautiful peaceful atmosphere. The pool is a great size and coud not fault the whole place.

I L.
February 03, 2013
The hotel is lovely
Nice design
The hotel is located in the convenient spot and very pretty. However too many mosqito , I even need to wear long pant to prevent those mosqitos.

Anupma B.
February 01, 2013
Fantastic for a relaxed vacation
Private Pool, Villa Facilities, Friendly Staff
The villas are lovely! The rooms are clean, very spacious, sitting area is massive. The villa has all the facilities (Kitchen, indoor/outdoor shower, bathtub, full size fridge etc.), is well-stocked and the private pool is something to write home about. The staff is friendly; not everyone speaks very fluent English but they make an effort and make sure your requests are met. The only (slight) drawback is the location of the hotel. There is absolutely nothing in walking distance. Unlike the vibrant Nausa Dua or the happening Kuta, Seminyak is quite boring. However, if you are either looking for a relaxed private weekend or you have water sports and tours to other places planned (hotel will arrange trips for you), this is a wonderful choice. The hotel's restaurant has limited choice in the menu but everything we tried was good.

kok T.
January 30, 2013
Lovely hotel, with privacy
Staff and hotel amenities
we stayed there for two nights, we had a guided tour booked for one of the days. did not get to fully enjoy the hotel facilities as our tour took up an entire day. if you are there for a real get away, stay here. if you are there with guided tours. you are better off to go on a cheaper hotel. otherwise this hotel is great, nice big pool, breakfast cater to your room, and great spa packages for guest. you should try their spa packages, we compared the prices around and they do have great deals. as other also has commented, this hotel is mosquito gallore. you wont believe it till you are there. so do get some mosquito repellent ready. (they do provide sprays, but the mosquitoes has build immunity to thier spray, get your own brand outside and that should do the job)