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Recent customer comments

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Very good

based on 685 reviews
  • Hotel Condition/Cleanliness 7.7
  • Facilities 7.0
  • Location 8.5
  • Room Comfort/Standard 8.0
  • Staff Performance 7.9
  • Value for Money 8.0
  • Food/Dining 7.3

6 Richard J.
November 24, 2012
A traditional hotel with beautiful river garden
wall-mounted travel plug is a bonus
Overall is good but this hotel room that has two door panels with a heavy padlock - this heavy padlock is poised to hurt the feet when it gets dropped by accident. Also the bathroom needs the wallmounted hooks for clothes while having bath shower.

9 Ian O.
November 17, 2012
Exceptional Hotel to stay in Ubud
Beauty of the location and the grounds. Large Comfortable Room. Friendly Staff. Handy to Ubud
My wife and I realy enjoyed our 3 night stay at the Tjampuhan Hotel and Spa. We loved the location of the hotel on the the side of the ridge running down towards the small river, very lush with tropical plants and palms. We found the pool area a lovely place to chill out after a days exploring around the Ubud area. We had a room near the top of the complex and enjoyed the view out over the small valley. Our room was large comfortalble and clean. The bathroom was a little dated but that didn't worry us. The location of the hotel to Ubud is nice and close, we walked and rode a scooter into town, no problem. All the hotel staff we encountered were very friendly and helpful. We would definately stay again!!

8.3 TAN T.
November 16, 2012
Amazing hotel with relaxing river sound
Location is very near to the center Ubud, but still away from the crowds and noise. The rooms / bungalows are just by the river, so the river sound relaxes the guests all the time. The natural spring pool is refreshing.
We liked our stay very much. Stayed for 4 nights and thought that it's not enough. Hotel is near to restaurants & museums. There is car/bike rental just across the road from the hotel. We really miss the sound of the river which put us to sleep so easily.

7.3 Bette N.
November 12, 2012
Wonderful very friendly staff
location and gardens. Spa very different and great to use
thoroughly enjoyed my stay. Not suitable for people with any mobility impairment die to stairs and no access to lifts. Kept me very fit. Loved the spa and especiallt the Balinese massage

9.7 Robert B.
November 17, 2012
Lovely Hotel and Service always with a smile
The serenity and peacfulness of the location surrounded by lush forest, staff very friendly
Both my husband and l had a very relaxing, restful time. We went to have a 'flop and drop' style holiday and Tjampuhn Hotel was perfect place to stay. We had several massages and treatments from the Spa and they were all amazing. The room was pleasant and clean. All of the staff were very friendly, the breakfast buffet had plenty to choose from. The bottled water and fresh flowers left in your room each day was appreciated. We enjoyed the Restuarant close by called Bridges and reccommend that highly.

9 terri P.
December 16, 2012
the pools
Lovely relaxing stay after a huge year. Very peaceful and picturesque. The staff were extremely kind and helpful

5.3 Paul C.
United Kingdom
November 15, 2012
Great location, but poor restaurant.
Lovely views, pools and cocktails!
Loved Ubud but felt the hotel let itself down but the restaurant (the blandest food ever) and whilst staff tried to be helpful, it was a bit uncomfortable having them try sell sight seeing trips at every possible occasion - all private trips of course, run by a family member.

7 Judith O.
November 03, 2012
loved traditional style rooms
traditional style architecture, lovely pool, friendly staff, clean and large rooms
fantastic large room, bathroom clean but poor water pressure in shower. aircon fantastic and bed comfortable. the pool was beautiful. there are a lot of steps around this hotel, so if you do not like stairs suggest request room close to reception. breakfast ok, but not a large choice. hotel close to town and easy to walk into the centre of ubud. staff friendly and helpful. shuttle bus available on the hour to take you into town if you do not want to walk.

8.3 SAM C.
November 09, 2012
Great view and hospitality
The scenery and old wooden architecture
Good service, nice scenery and enviroment very quiet. Highly recommended.

9.7 Lisa J.
November 03, 2012
Peaceful with a personal touch
Accomodating shuttle times, all rooms overlook rice terraces, delicious and large portion size breakfast
My stay with Tjampuhan Hotel and Spa started was terrific! Right from the convenient airport pick up, to dropping me off at my next location (complimentary). Although the hotel is 5-6 minute drive from the center of Ubud, the hotel shuttle is at your convenience anytime. The hotel only has 10 rooms, so there is a very nice personal touch to the service from staff. Room and bathroom are both quite large. The bathtub just needs an attachment to make a freestanding shower. All rooms overlook a small rice field, with fireflies dancing around at night. Local neighbourhood nearby with roosters that can wake you up. This was not a huge problem though, because you want to get up early and enjoy all that Ubud has to offer. Highly recommend hotel and seeing Ubud area.