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Recent customer comments

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All reviews (63)

Business travelers (1)

Couples (33)

Solo travelers (11)

Families with young children (8)

Families with older children (1)

Groups (10)

based on 63 reviews
Hotel Condition/Cleanliness
Room Comfort/Standard
Staff Performance
Value for Money

8.3 Nasa T.
July 09, 2015
Staff friendliness, spa, and dining
It was my wife's and my first time staying in Ubud. Usually we give it a nod to Nusa Dua or Jimbaran resort/hotels. The best thing about Uma by COMO is the staff performance. They are very attentive and friendly. The staff greeted us by names. That's why I am going to try to pay it back in compliments with their names. I apologize in advance if there is anyone I forgot to mention or if I make a typo :) Front desk: Mr Gede Suteja, Ms Budiartini, and Mr Dwi. Uma Cucina: Mr Kris. Spa: Ms Tari. Kemiri restaurant: Mr Bagus. My wife enjoyed it very much. Next time, we will definitely be back and stay longer. Thank you, Nasa & Cherri

9.3 Kymberley K.
June 21, 2015
Another return visit
Peaceful beautiful environment
I love this place, have stayed 5 or 6 times. It's changed this time - bigger so breakfast and the pool area much more crowded and breakfast is semi buffet, which is a shame but not enough to stop me from going back.

9.3 Roberto H.
February 22, 2015
Great memory in UMA BY COMO
Great setup, friendly staff, terrific atmosphere
Excellent stay in UMA

9.3 Annegret M.
January 25, 2015
very peaceful and relaxing stay at uma
great relaxation, beautiful grounds, kind staff
uma by como is the place the go if you are looking for some relaxation in the ubud region. como knows how to do it and offers understated luxury meaning beautifully appointed rooms that are rather on the minimalistic side, lush gardens, a great pool area, superb spa treatments, free yoga classes etc etc. the staff are well trained and super friendly. breakfast is top with a nice selection of healthy à la carte selections to choose from. i would definitely go again any time!

10 Sameera W.
December 11, 2014
Amazing hotel
Tranquil, relaxed indulgence

9.7 mun S.
November 03, 2014
room, food, staff attentiveness
nothing short of perfect. i'd return again & would definitely recommend this hotel.

10 LIPI B.
December 29, 2014
a perfect little jewel of a hotel- real luxury
the gorgeous location, wonderful staff esp. Mr Sika and beautiful rooms
My husband and I spent 4 nights at the Uma in September this year...wished we'd spent longer! Incredible hotel- luxurious rooms designed beautifully, spa, restaurants...we will definitely go back! The staff are really nice and so helpful..especially the manager and front desk staff. Thoroughly recommend this hotel. Great for couples looking to kick back and relax with a spot of occasional activity :)

9 Sarah L.
September 08, 2014
Wonderful stay at the Uma in Ubud
Excellent service, great location and beautiful grounds

8.3 kwame J.
United States of America
June 07, 2014
Smooth and relaxing venue
Breafast, attentive staff, great location
Great staff...... Manager was excellent and helped out with tours. Breakfast was healthy and nice... Nice tour planned by staff Great room service and relaxing venue

8.7 Foster C.
United States of America
April 26, 2014
Memorable, will definitely go back
The yoga, attentive staff and the activities
Overall very good, would recommend this to friends