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Recent customer comments

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based on 523 reviews
  • Hotel Condition/Cleanliness 6.5
  • Facilities 7.0
  • Location 7.2
  • Room Comfort/Standard 7.3
  • Service 6.8
  • Value for Money 7.0
  • Food/Dining 6.1

Troy P.
October 25, 2015
You get what you pay for
location location location
I only wanted a cheap hotel with a bed , hot running water and a aircon Didnt arrive at hotel till very late on 1st nite , room i was given was very small , No hot water and aircon worked but didn't get cold , at 4am after trying to sleep and couldn't due to be to hot i spent 30 mins walking around waiting at main desk with been able to find any staff i when back to room , after making complain in morning was put into another room with hot water and good working aircon Hotel is cheap for a reason its not the best ive stayed at but not the worst, pool was good and staff were friendly , no safety deposit box in room but did have them in room behind main desk

Rob L.
October 23, 2015
Lower standards than before
Location, price, staff
Sadly, this time (our fourth) was forgettable. The kitchen is closed but we were not informed. The option offered was a boxed breakfast to be eaten in our room.......totally unacceptable. Sheets are grey with some staining, pool deck is broken and disintegrating in places, had to argue with staff for an extra light control so I could keep my weak air con running to make the room bearable.......friends staying there were treated poorly. Really sad because we have thoroughly enjoyed our previous stays. I don't blame the staff......owners and senior management need to make some quick decisions if they wish to keep customers.....I know of a group who were unhappy with their treatment and left early. We all know there are many options available in Bali.....the Vilarisi is now nothing special. A 2 star establishment on a good day now.

Koh Y.
September 15, 2015
Buffet for Mosquitoes :)
Convenience, 5 min walk to Kuta Beach, 10 min walk to Party places
Prepare to buy a mosquito spray. Spray it to the direction of the aircond and leave the room. You will see many dead mosquitoes after that :). Overall, it was comfortable. Just the mosquitoes was quite a problem.

Rhyo W.
August 17, 2015
It's for sleep only hotel
Friendly staff
Not too much done.

Peter W.
August 09, 2015
My vilarisi
Location, service and price
Good, well situated, warungs around the corner, 24 hr shop on corner and 5 minutes to kuta beach.

Oscar P.
United Kingdom
August 04, 2015
Ok hotel, Legian is horrible
nice staff, fridge in room, close to beach
Hotel was fine for the price, bit dated but not bad at all. The problem is that its in Legian, it will be the first and last time I go there! It was like going to a terrible holiday in Benidorm, just with drunk Australians thrown in to join the drunk English. I feel sorry for the hotel that it has to be there and not up the road slightly in Seminyak.

Raniar K.
July 23, 2015
I stayed here twice
Location near the beach, food and art market
Its ok.

Margaret L.
July 06, 2015
Nice entry. Good breakfast
Fair stay hotel needs updating especially pool

June 30, 2015
Pleasant surprise
Price, space, location
We booked family room in this hotel from 2014. That time reviews for the hotel were pretty good, come 2015 many bad reviews filtering in, closer to the date of my booking, we got quite anxious because some of the most recent reviews were really bad. We even thought about forfeiting the booking (no refund policy). So when we arrived at hotel, we're ready for the worst, but turned out it wasn't that bad at all. The room was spacious with 2 large beds, bathroom ok, cleanliness ok, swimming pool is small but clean. The building is rather old but still ok.

Ananda D.
June 06, 2015
Quite Good
Rate, Location & Friendly Staff
It was Nice, very nice. I've had never been here before. I was came as a single traveler. The hotel is clean, the room is quite big (i took superior), the price is perfect! Beside of the dirty tableclotch, what i liked most is the hospitality and friendly staff!! But over all, i really had a great holiday by staying at Vilarisi Hotel. Definitely I will be back!!