arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Agoda Verified Reviews

Filter by traveler type

based on 41 reviews
  • Hotel Condition/Cleanliness 8.3
  • Facilities 7.0
  • Location 7.9
  • Room Comfort/Standard 8.5
  • Staff Performance 9.0
  • Value for Money 8.3
  • Food/Dining 7.9

6.3 Barbara B.
March 24, 2015
Simply overrated...
the view, the calmness, the food
Internet was not working (and this was not because of Njepi Day), the safety box was broken, we found spider eggs in the curtains in our room, the fruit juices weren't fresh, we waited for almost 3h for the shuttlebus back to Villa Sarna (they told us, we just should call up and they would send us a shuttlebus to pick us up in Ubud). The landscape is really nice but I definitely never would rate Villa Sarna a 4star Hotel!

8 Mark G.
New Zealand
November 17, 2014
Hidden treasure
Beautiful location and staff are awesome
The staff and location are wonderful. Hidden treasure in the mountains.

9 Francisco T.
November 02, 2014
Lovely days
Environmemt, room and paceful

10 Ahmed I.
October 12, 2014
Truly Ubud
Nature, staff , the manager
Every thing in this hotel was perfect , I liked every thing in Sarna Hotel. The nature around you, the traditional Balinese furniture .Every thing was above the perfect and I would be happy to stay there again

9.7 Morten C.
October 04, 2014
Best stay in Ubud!
Staff, location and garden area
Simply fantastic! Very kind staff, felt like it was our privat villa with a lagre service mindre staff. Beatiful place as well!

10 Jacinthe T.
September 13, 2014
Simply perfect!
All the nature around, the room and the nice staff
Simply the BEST hotel I’ve even been! I travel a lot, and I really fall in love with this place! Simple : I was feeling in paradise! How could you not feel this way when you are in the middle of nowhere (but at the same close to everything, moreover with a shuttle each time you need), with a perfect staff, welcoming, smiling, always try to help you and propose you different things. The room are hug and splendid! The place is very quiet : only 9 rooms, but the best menu I ever saw! And the food are fresh and delicious! Everything is done to make you fell a perfect moment!

9 xiaomin M.
United States
August 29, 2014
Best hotel
Beautiful, tranquil, private
Villa Sarna is a gem. It's tucked away from Ubud in lush greenery and perched on a hill overlooking beautiful scenery. The hotel itself is amazing. We had our own house in the villa. Enjoyed it so much we booked another night. Staff are very helpful. Distance to town not a problem, especially with the hotel shuttle. Best stay ever.

9.3 Deepak V.
July 03, 2014
Awesome Feel
Surroundings, Staff, Greenry
Its feel like living within the nature. Staff was very helpful and effecient

7 Ines T.
June 22, 2014
Hotel with a beautiful garden a bit far from Ubud
Really nice garden, small but lovely pool, good service
We booked that hotel when we were still in Germany for our last 3 nights in Bali. The hotel itself is quite nice, has a lovely garden and a nice valley view. The room we had (Arjuna) was very simple, the bathroom was clean but had a really strange shape (a closet to store the luggage was right in front of the toilet), the rooms smelled a bit humid. The hotel is especially a good choice when you're looking for something quiet with reasonable prices. We were looking forward to our stay in Ubud and found it a bit too far away from the city (20 min by a shuttle that goes every 2 hours). After one night we looked for a different hotel closer to Ubud; the hotel personnel of the Villa Sirna was really helpful and organised the transport to the new hotel.

9.3 Jerome C.
August 07, 2013
Perfect romantic getaway
secluded location, very relaxing atmosphere, effective shuttle service to town and back to hotel
We had a wonderful stay at Villa Sarna. The staff were very friendly and accommodating. The villa is surrounded with a lot of greenery. Breakfast on the patio that overlooks the down the hill was a fantastic way to start the day. The pool is accessible 24 hours. The interior design of the villas are charming and beautiful.