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Very good 7.2
Based on 600 reviews

Recent customer comments

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Very good



based on 600 reviews
  • Hotel Condition/Cleanliness 7.2
  • Facilities 6.9
  • Location 7.4
  • Room Comfort/Standard 7.2
  • Staff Performance 7.3
  • Value for Money 7.1
  • Food/Dining 6.9

5 mathilda K.
Indonesia
July 28, 2015
not well trained staff and bad linen
location and big room
my stay with my family and 2 children really had a bad memory.first the staff at the front desk really make me upset because some person tell me to wait until 2 pm to check in but the room that i ordered which i ordered 2 rooms with connecting door already confirm just take the key at 2 pm.so i ate at the restaurant at the hotel.after 2 pm i came back,the staff at the front office said that no booking from me.so i dont get the connecting door rooms and have to wait until 4 pm.really bad staff because the manner not good and have no respect to the customer.after long check in,the rooms also disapointed,the linen looks old and not white with so many dirty stained and some part have torned so i request to change the linen,it also took so long to change.after they change the quality of the linen just the same,old and rusty.after that the aircon not function well,the bathroom also leak so cause slipery floor.the duty manager come but the explanation not really good for everything.so i really not recomended this hotel at all.its not a 4 star hotel,but 1 or 2 star hotel with only big space.not worth the money at all.

7.3 agung D.
Indonesia
July 26, 2015
quite nice, but I got a room that not to quite.
location, price (via agoda), clean, staff friendliness
Quite nice hotel, but too bad that I got a room not to silent since it close to AHU(or compressor ?). But I cannot change room since it was peak season. The location is quite strategic and close to get to places like culinary or mall. I got good value for money, and overall it was a nice stay at this hotel.

9.3 Raymond F.
United States
July 26, 2015
Garden Permata Hotel Bandung
Location, big room, prompt and friendly service
A pleasant one-night stay. Big room, fast and friendly service. Comfortable bed, and many international TV stations. Downside: First request for Wifi password was incorrect. Also, the Wifi in room was so slow I could not open internet. Also, when check in, no instruction how to get to our "out of the way" room. The water flow in the shower was very weak. This was a major holiday in Indonesia, so the hotel was full. However, even full, the service was very good. I've stayed in many 4-star hotels, and this one is just too old to claim 4-star.

8 WIDURI W.
Indonesia
July 23, 2015
good view
via agoda

6.3 Eko W.
Indonesia
July 22, 2015
Unpleasant Stay
Location and spacious parking
Old rooms needs to be renovated. Central AC did not function properly. Check in hours was not on time. Rooms were not available as requested.

8.3 ika E.
Indonesia
July 21, 2015
The atmosphere at the hotel is comfortable
The hotel is clean, the staffs are friendly and it is near to many kinds of food resto
I spent 2 nights at the garden permata hotel with my family, I felt comfortable, the staffs are friendly and I would like to stay there again when I go to Bandung

7 Carlos A.
Indonesia
July 20, 2015
Old Hotel
Best only for breakfast and staff
An old hotel.I have a room with a damage door and bad wheel chair.

7.7 Jerry M.
Indonesia
July 19, 2015
Old hotel with a spacious room
Room is large, enough space for kids to play on the floor, breakfast is nice, kids like it a lot.

9.7 GUOYU Y.
China
July 08, 2015
Wi-Fi is poor
Big room, nice service, quiet
Good

4.7 Mikha U.
Indonesia
June 19, 2015
Good enough
Good food
Great stay very good food