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Recent customer comments

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Very good



based on 212 reviews
  • Hotel Condition/Cleanliness 7.8
  • Facilities 6.5
  • Location 7.6
  • Room Comfort/Standard 7.8
  • Service 7.6
  • Value for Money 8.0
  • Food/Dining 6.1

Hizkia G.
Indonesia
May 31, 2014
Nice stay, nice garden, okay room
Quiet place in Hegarmanah area, close to FO area, cihampelas, and other shopping area, attentive staff
Okay place. Only spent 1 night there, worth the money

Roshan S.
Malaysia
April 28, 2014
Dissapointing, not attentive to simple request
Nice garden, location and quiet surrounding
My stay was a total dissapointment. I requested an extra bed for my stay. I had specifically requested it but Agoda and hotel failed to respond to me promtly (requested almost 2 weeks earlier before my departure). Finaly I had to call the hotel directly and they accepted my request. I should take all the delays as a clue to further total dissapoinment but work hectic made me go on with the booking with the hotel. We were 5 adults. I booked 2 rooms with single beds and double bed with an extra bed. Firstly, the room that we got was way too small from what had been shown in the picture in Agoda's website. Secondly instead of double bed they gave me super single in which my grandmom and mom had to squeze in to sleep. It was just like a horrible experience to see they suffer without a proper space to sleep. And they offer an extra bed whereby there is no space even to put the bed. What a nonsence. A total messing up my holiday that I had carefully planned. The hotel stay just ruined everything for my Bandung holiday. When I requested for a different room, they said it is already fully booked. And the breakfast, they should really take into consideration people's complaint, and have a different menu each day. Its ok not to have a variety but at least different menu.

Aryo R.
Indonesia
April 16, 2014
This guesthouse is really value for money
value for money, nice staff, near to the central shoping and restaurant area in Bandung
My first tought was, this is a very uncomfortable hotel, but I was wrong, despite the hill area and you will be needed to climb for 20-30m, this hotel really amaze you. You will be greeted by a good staff, very clean park, and a lovely sound of small river. This hotel gives you hot water for shower. The best part is, it is near to the Shopping Area and Cullinary Area!!! Yes of course you need to climb the hill first, but, for a couple, this thing wont matter!!!

Denan A.
Malaysia
March 27, 2014
okay
quiet, clean, polite staff
Bad breakfast.... same menu for 3 days...bread n fried rice only 3rd day .....fried rice not enough to cater all occupants.... room..comfortable. ... clean..but not enough soap n shampoo...

Steven W.
Australia
March 22, 2014
Great value for money; very hospitable staff
great staff, well maintained, value.
Great. Thestaff don't speak English but I have basic bahasa Indonesia and an English/Indonesia dictionary so this didn't prove a problem. The staff are vey obliging and try hard to understand your needs, even if you do not speak their language. We felt like part of the family.

SITI S.
Malaysia
March 03, 2014
Enjoyable stay & Memorable sleep
Nice, Friendly & Fun
Its worth to stay and we are so happy with the customer service. Even the breakfast quite simple and basic but its fine. If we fly to Bandung again, this is the place we will choose to stay!

Winda M.
Indonesia
January 13, 2014
Great time to break from big city activities
Affordable, Beautiful Garden, Kind of Sanctuary
It was great as always. We've been there for many occasions.

reiner T.
Indonesia
January 07, 2014
its a nice quiet place, close to shopping area
the quiet surrounding nice for those who want to rest and relaxed, close to Setia Budi and Cihampelas shopping area, and the staff are friendly and attentive
I really enjoyed my stay at Retanata Homestay, the quiet surrounding allows me to rest after long drive from Jakarta, the location it self is close to Cihampelas and Setia Budi shopping area, not to forget the staffs are friendly and attentive.

Ser O.
Malaysia
December 02, 2013
Value for money
Value for money, sutiable for family, friendly staffs
Ok and fine. No major issues encountered. There was actually a small lane to the main road leading to Rumah Mode, one of the popular factory outlet.

Wai K.
Malaysia
November 24, 2013
Comfortable
Simple, Relaxing & Enough
We chose rooms which were nearby as we have two elderly with us. It was like having the whole garden by ourselves. Need to walk a bit thru dark alleys for good food and restaurants.