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Recent traveler reviews

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Very good



based on 834 reviews
  • Hotel Condition/Cleanliness 6.9
  • Facilities 7.6
  • Location 7.8
  • Room Comfort/Standard 6.8
  • Staff Performance 7.0
  • Value for Money 6.5
  • Food/Dining 6.8

7.7 Aw C.
Singapore
June 16, 2015
Clean and big rooms
Rooms is big and clean. Hot spring pool is large and good . However need a walk if you stay at the main building . Fruit in Strawberry farms is not good! Very sour!

7 Jason W.
Singapore
June 11, 2015
Sari Ater Hotel Stay
Good Environment, fresh air, friendly staff
Pleasant

8.3 yantaro N.
Japan
June 13, 2015
Good hot spring pool and view. Great with family.
Hot spring and landscape
Comfortable

8.3 mazlina K.
Malaysia
June 20, 2015
Rejuvenate
The location, the activities & the staff
It was our 3rd time in this hotel. Just luv the weather, surroundings, activities esp the white water rafting, & the staff. It is a fun & relax place for the whole family members. Do bring your own drinking water as the tap water is a direct water from the hot spring.

7 Badai P.
Indonesia
June 03, 2015
short break for the whole family
the view, the food, activities
its good for family with grandma and grandpa where they can use the benefit of natural hot bath, while young children can enjoy the various activities

7.3 maya R.
Indonesia
May 22, 2015
great location
great location
good

7 Evi N.
Indonesia
May 19, 2015
nice place for thermal bathing
the thermal pool, the weather and the view from balcony
Stayed during weekend in room with balcony. It was nice.

8.3 Hesty H.
Indonesia
April 27, 2015
Good place with many leisure
facility, room, package
so far we were satisfied, since the room packages are many, we got dinner, breakfast and free entry to all hot water pool also to the waterfall. And there're many leisure for family. Even the breakfast is need improvement for the taste. We also can cooked in our cottage so we really not worried about food since we also bring by ourselves. And the minibar also free. Thanks to sari ater, we hope can stay in your hotel again soon.

4 May Y.
Singapore
April 24, 2015
Rather disappointed
Good service staff, wifi available in the room and provide activities
As my group only stayed for 1 night, from this 1 night stay experience. We felt the rate for the room is pricey. The cleanliness and the comfort of the bed was not pleasing. My friend found blood spots on her bed sheet. The mattress was not comfy. Most of us cant sleep. The room and toilet need to refurbish as they looked old and run down.

8 Oka M.
Indonesia
April 07, 2015
short holiday with my family and kids
location, hotel activities and friendly staff
We are happy but not with the food...the tastes is really nothing the most what we order is indonesian normaly they have to know what a delicious taste...i wish the can fix this immedietly to be really the best hotel in west java☺