arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Excellent 8.3
Based on 2394 reviews

Recent customer comments

Filter by traveler type

based on 2394 reviews
  • Hotel Condition/Cleanliness 8.5
  • Facilities 7.9
  • Location 8.9
  • Room Comfort/Standard 8.3
  • Service 8.2
  • Value for Money 7.8
  • Food/Dining 8.0

Rafida S.
March 19, 2016
2nd trip to bandung with 2nd time stay in sensa
I would like to feedback that though i have stay in sensa for the 2nd time.. i feel that the customer service rendered to us were incredibly professional... all the staffa are very courteous and helpful... they are very tactful.. the cleanliness of the room was excellent.. no comment.. definitely we will make a comeback again.. keep it up!!

Fawaz A.
Saudi Arabia
March 17, 2016
Nice hotel
Cleanest, Location, design

March 16, 2016
Awesome Stay!
Location, Room & Service
It was a wonderful 4 days stay in Bandung. It was my first time there and I was pretty amazed with the surrounding around my area. A lot of shops, food and etc. There's a lot of factory outlet by the way for those crazy shoppers. The staff were polite and breakfast was a spread. 5 thumbs for this hotel. I definitely will come back and stay here again!

Ho S.
March 14, 2016
lokasi bagus
Letak hotel strategis .kamar bersih.

intan H.
March 08, 2016
The best breakfast spread 👍🏻👍🏻👍🏻
Location, breakfast, the staff
I love the stay here... I enjoyed the breakfast soo much

Zuraidah J.
March 03, 2016
Breakfast, huge room and near shopping centre
It was comfortable.

Topan B.
February 28, 2016
Hotel connected with mall
The place is large but not to convinience for me, the internet wifi not stable, often down. Batroom door can not properly But so far is good for me and family, swimming pool is nice, the only problem is location swimming pool not convinience, because we must pass the restaurant first to go there, hope they can set a way direct to swimming pool

February 26, 2016
Nice Hotel
Location, Food and Staff
1. Lobby was hot 2. Air cond fixed at 24c 3. Fridge are not function/hot.

Marry K.
February 23, 2016
nice stay
Overall good, despite the inner kettle in our room is chip and a bit rusty and we asked for replacement. The first one the staff changed is not working..and we asked for another one and came about 30 min later. Recommend the housekeeping to also check the condition of the electric appliances before the guest check-in to the room

Andi P.
February 22, 2016
Birthday Hotel
My 4 years old son wanted to stay at this hotel for his birthday. He likes this hotel, mainly because it's right in the middle of the mall. The staff also gave us the upgraded room to make this a special stay.