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Recent customer comments

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Good



based on 1648 reviews
  • Cleanliness 6.5
  • Facilities 6.1
  • Location 7.7
  • Room Comfort/Standard 6.8
  • Service 6.9
  • Value for money 6.9
  • Food/Dining 6.5

Kathleen L. from Singapore
Couples
Stayed 2 nights in August 2016
Pleasant gateaway
The location for the hotel is just a 5mins walk away. And the hotel is very value for money. However, the facilities in the room such as the TV and bathroom is a lil run down. At the same the pillow from the hotel is rather uncomfortable. Couldn't get a good sleep through the night and we could even hear the next door talking to each other early in the morning. The rooms is totally not soundproof as we can hear the next door super clearly. But overall the hotel was a pleasant one, not considering other guest behaviours.
Reviewed August 10, 2016

samuel B. from Australia
Business travelers
Stayed 3 nights in August 2016
Staying in batam
Good location opt for a better room
Reviewed August 10, 2016

Christian L. from Sweden
Families with young children
Stayed one night in August 2016
Value for money but frontdesk disappointing.
Frontdesk told us we could not get a receipt due to booking with Agoda. This is not true since i got it before at this location, so they were basically lying to my wife. They(frontdesk) have been rude/lying before at this hotel so i am not surprised. Other than that it is good value for money and location but dont expect a luxury hotel.
Reviewed August 05, 2016

rajamurugesh B. from India
Families with young children
Stayed one night in July 2016
Good
Enjoyed the stay
Reviewed August 02, 2016

Kareem R. from India
Solo travelers
Stayed one night in July 2016
good location
good location and friendly staff
Reviewed July 22, 2016

Muhd S. from Singapore
Families with young children
Stayed one night in December 2015
Room
Big and cosy
Reviewed July 19, 2016

Muhd S. from Singapore
Families with young children
Stayed one night in December 2015
Good food
Nice breakfast
Reviewed July 19, 2016

Krishnan S. from Malaysia
Couples
Stayed one night in June 2016
Worst hotel stayed in Batam
The hotel room is very dusty, murky smell and stained bathroom.
Reviewed July 13, 2016

tan D. from Singapore
Families with young children
Stayed 2 nights in July 2016
Old hotel rooms
the room is very old.. cockroach crawl into the room... will not consider staying there again despite good location
Reviewed July 12, 2016

Kareem R. from India
Solo travelers
Stayed one night in July 2016
Good location
Good location, friendly staff
Reviewed July 11, 2016