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Novotel Batam Hotel

Jalan Duyung Sei Jodoh, Nagoya, Batam Island, Indonesia (Show on map)

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Hotel Area: Nagoya Number of Rooms: 244

Recent customer reviews

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Very Good

7.7

based on
603 reviews

Value for Money
8.0
Location
7.4
Staff Performance
7.9
Hotel Condition/Cleanliness
8.1
Room Comfort/Standard
7.7
Food/Dining
7.0
All reviews (603)
Sitti F. Families with young children Singapore, December 11, 2011
Simply Perfect

Interior of hotel was magnificent. Rooms were modernistic, spacious and comfortable. Wonderful ambiance.
10
novotel had wonderful facilities. the kids loved the pool! the spa was fantastic. overall a really nice place for a family weekend getaway. staff were also warm and helpful.
Rosli M. Families with young children Singapore, December 07, 2011
Great Hotel that we don't know until we try

Polo outlet to shop no need to go far
8
near by any other hotel. my family enjoy our short night stay in the hotel with smile all the way from counter staff and front lobby. good hotel may be coming back with all other family members.
Tatan T. Solo travelers Indonesia, December 07, 2011
A nice hotel in good location

Newly renovated rooms and lobby
7.3
The hotel it self is a bit old, but they have renovated the lobby and the rooms as it looks like new and clean. Service in the front desk is a bit slow and room keys wasn't working properly during my stay, so i need to get another key coding from the front desk. Location of the hotel is perfect and not very far from the famous seafront seafood restaurant which is 15 mins walk. Overall my stay was great.
Marlina R. Couples Singapore, December 05, 2011
Good place for couple very cozy & quiet.

Best features of the hotel.
8.7
Great stay & friendly services. The only problem that i had was my room door. In difficulty to access my room so i when down to frontdesk to have it changed and got to know that was given a wrong room card. Overall the hotel cleanliness was awesome.
Tri H. Couples Indonesia, December 05, 2011
Huge and Tiring Hotel

Very clean room and very friendly room service staffs
7
A great hotel in term of size. Unfortunately our room was located in the back - far from the lobby. My wife had difficulty to get to the room. So if you want to stay at this hotel and you have a special need, better arrange it with the hotel in advance. When we arrived at 16.50, our room was not ready. The check in time is at 14.00, mind you. Breakfast menu was not bad.
Jonathan Y. Couples Malaysia, December 04, 2011
Nice hotel.. Pleasant stay

Near to ferry terminal
7
We had a relax and pleasant at the hotel. It's near to Harbour Bay ferry terminal, about 15 mins walk. However, advisable to take a cab and the security there makes me bit worry. Shuttle bus is provided to Nagoya hill but just 2 or 3 time slots. You may take a cab as well if u missed the shuttle. Hotel is quite quiet. But we like the room. It's a big room for us. And most importantly the room is clean except the bath tub. Services are good as well. Overall is a nice hotel.
Ah K. Couples Singapore, December 04, 2011
lovely hotel

clean
9
love the location. quite road, near nagoya hill, and great food just opposite the hotel. the swimming pool is quite small considering the number of hotel rooms. the room is convenient, tv has nice channel selections (cable n box office movies).
Jared W. Couples Singapore, December 02, 2011
Upgrade Heaven !

Established brand name with the Accor group
7.3
The Novotel Batam Hotel is situated 10 mins drive away from the Batam Harbour Bay Ferry Terminal. The Hotel is beautifully and tastefully constructed. The rooms are spacious although the facilities can be faulty. I bought the cheapest room available on Agoda with 2 of my friends (one planned to sleep on the floor), this is what I ended up with: 1. Was given a room with an old lady already staying inside. This double booking incident (first time in my life) allowed me to get a free upgrade to an executive room. 2. My safe was broken in the first executive room, changed room and I got free addition of third bed for my friend. 3. My safe was again broken in the second executive room, changed room and I got free breakfast for all 3 of us. 4. My safe was broken again in the third executive room, changed room and I got free WIFI and transport to Nagoya Hills. This may sound like an awesome deal, but I got stuck for 2 hours. Its 50-50 for me if you ask me about my experience. Alot of hassle, but I got so many freebies !
David P. Business travelers Australia, December 01, 2011
Professional hotel with good service

recption staff and door staff - attentive and helpful
8
a lot better than the week before at the novotel mangga dua in jakarta
Francis P. Families with young children Singapore, November 28, 2011
Great hotel but slightly far from shopping malls

Big, Clean & Nice rooms, good amenities like swimming pool & gym, polite staffs
7.7
Upon arrival, greeted by polite staffs. Checked into the room (deluxe king), it was clean, nice & spacious..very cosy hotel room. The only con for the hotel is there is no Wifi access in the room, only broadband Internet which cost 72,000 rupiah for 24 hrs usage, so it might be a good idea to bring a laptop along if one wish to access the web in the room..wifi access is only limit to the hotel main lobby upon purchase of the broadband Internet access. However, the location of the hotel is not within walking distance to the main malls nor fast food outlet. It cost 40,000 rupiah & 30,000 rupiah to take a cab to Nagoya shopping mall & BSC mall respectively.

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Customer Reviews - Novotel Batam Hotel, Batam Island

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