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Very good 7.3
Based on 416 reviews

Recent customer comments

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Very good



based on 416 reviews
  • Hotel Condition/Cleanliness 7.4
  • Facilities 8.1
  • Location 6.7
  • Room Comfort/Standard 7.6
  • Service 7.8
  • Value for Money 7.7
  • Food/Dining 6.5

Jennifer A.
Philippines
February 12, 2016
Nothing Special, Just OK
Staff, Activities, Spacious Rooms
Just okay. Nothing special. If you will have other options, it'll better to stay near batam center. The breakfast buffet was just okay but was not impressive. The staffs were friendly and accommodating.

Osman M.
Singapore
February 03, 2016
Pleasant stay
Cleanliness, Service and Food
Pleasant.

Siti A.
Singapore
January 29, 2016
3 star hotel
the staffs were very polite, helpful and attentive. They were knowledgeable on the locations there. The rooms are big and cozy. The wifi is available all aorund the hotel.
Greeted by the hotel staff at batam centre ferry terminal. He was very friendly and helpful. He helped us with the bags. Check in was fast and prompt though we were very early (11am), they manage to secure a room for us. The rooms need major renovation. Floors are uneven, cuboards had wear and tear, the toilets had yellow stains. The water smells of soil and is definitely not pleasent. However the fridge was working perfectly. Not much selection for breakfast..very very very basic. But the food was always top up. Dinner at the hotel was extremley disappointing. We were the only patrons at 8pm in the restaurant but the chef took 1hr30mins to serve the last food. Which ended up burned and not edible. Overall, i rated the hotel a 3star.

Maryati S.
Singapore
January 19, 2016
Golden View Hotel stay 15-17Jan2015
Love the playarea where the kids can play while waiting for us to check in. The deluxe room was big and spacious. The Pool with the slide kids love it alot.
Stay was good and i love the deluxe room given to me. Requested for twin bedded but was given one big bed instead. Otherwise room is ok but with good maintenance the room will be splendid to stay in. My parents book a family room and the room is quite small meaning the hall was small and the other room is very crampy. Jacuzzi is not well maintain with leakage. Otherwise everything is good. The hotel would be very good if rooms are well maintained and the surrounding of the hotel are kept clean especially the chalet area. Breakfast is ok but can be improved. Overall stay was ok and am glad my kids love the pool so much. Thanks to all staff for their politeness and the baby cot for my baby. ;)

Rosnita S.
Singapore
January 18, 2016
Goldenview Hotel
location ,cleanliness
Room was clean and spacious but too quiet.Trip to malls took only 15mins with scheduled complimentary shuttle.

tiara R.
Singapore
January 12, 2016
dissapointed stay
big spacious room ...big pool wit slide ...great view..
Kind of dissapointed ...room bed was bad ..swimming pool open to public ...kind of messy ...seafood not like last time ...

ABD A.
Singapore
January 04, 2016
Holiday at Batam
free transfer from ferry terminal, staff very helpful and service I should said as excellent.
Very happy and enjoyed

Nazsarudin A.
Singapore
January 03, 2016
good for money
location food and staff
No comment

Samuel K.
Singapore
January 01, 2016
Value for money
Hotel cleanliness, staff performance
Though the hotel was a bit run down, the room was very spacious and clean. Staff was very helpful and taxi counter services was very professional. There were lots of outdoor activities but they were not quite suitable for my young kids. We had initially planned to go to Queen Garden Water Boom, which was very near to the hotel, but unfortunately it was closed. We ended up going to Waterpark Top 100 which is the newest waterpark in Batam, but it was quite far from the hotel, about 45 minutes taxi ride. No regret as there were 3 large water slides and the kids had thoroughly enjoyed themselves. There are two seafood restaurants besides the hotel - Golden Prawn 555 and Golden Prawn 933. The latter seems to be the more popular one. The hotel also provides shuttle bus services to the 3 main shopping malls in Batam.

Nazsarudin A.
Singapore
December 31, 2015
good hotel
everything is good to my views
My first time friends enjoy and love this hotel ....would love to come again