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Recent customer comments

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Very good



based on 1217 reviews
  • Hotel Condition/Cleanliness 7.1
  • Facilities 6.8
  • Location 7.3
  • Room Comfort/Standard 7.4
  • Service 7.4
  • Value for Money 6.8
  • Food/Dining 6.6

3.7 Lynette L.
Singapore
September 15, 2015
Expensive but acceptable
Water Sport, Beach, Pool

8.3 KIANG A.
Malaysia
September 15, 2015
Nice staycation
Comfort, easy access, warm and friendly staff
I was checked-in on my birthday day. The staff gave me a surprise around 1am in the midnight.without the light at corridor(maybe malfunction), it was creepy. We couldn't see who was outside. Nonetheless, it was very touched. I never thought it would be so delighted that the staff found out my birthday. Staff is friendly and warm. Hopefully, more food options available.

8 Angeline K.
Singapore
September 12, 2015
Relax getaway
Quiet, great staffs and privacy
Impressed but the service of the staffs. Good for quiet getaway and if one just want to stay inside the resort without having social media distraction.

7 Tseng K.
Singapore
September 11, 2015
Good beach resort. Family friendly.
Swimming Pool, nice room and friendly staff
Nice and relaxing

5.7 ANG C.
Singapore
September 10, 2015
nice sea view
sea side, jetty, swimming pool
there are lots of mosquito there remember to bring insect repellant for the stay. my son was bitten by them on the face at night. more then 10 bite on the face.

4 Sharmila M.
Malaysia
September 10, 2015
Good
The staff was very friendly and polite, d scenery was nice
it was nice, I feel d was xpensive, tax was high.. D staff was very helpful, friendly, n polite.. Riani room was far, on hill, shud have buggy service to send customer to room.. Shud have more lighting near riani wing.. Was very dark at nite.. Other than that love d stay.. Just need to have more staff In restaurant as d ordered food take longer time to receive as short of staff and shud length d breakfast timing.. Tq

8.7 Meifen L.
Singapore
September 09, 2015
Relax, Friendly staff, Watersports
Relax& Chilling, Watersports, Friendly staff!!
My stay at Turi Beach Resort is awesome!! The check-in staff, named Tora, is super helpful and friendly to us. He tried his best to give us the best location room and even bring us to our room. He is really helpful, even reserved the saturday night bbq buffet for us, best was.. he reserved a very good seats for us. I would like to sincerely thanks him for his help and assistance to make my stay a memorable one. Watersport staff are awesome and friendly too! Will definitely come back again!!

5 Adeline K.
Singapore
September 07, 2015
service could be better
free shuttle to ferry terminal
The service level was disappointing. Arrived at 11am and was told that the room was not ready. Asked if I wanted to try the new wing -riani wing. I rejected and they told me to come back at 1.30pm to check if the rm was available. I specifically shared that I did not want a room on the ground floor and I also paid for a third bed. When i checked in at 1.30pm they tried to up sell the new wing again this time saying they are giving me a free upgrade to the new wing. It's the same price how is this a free upgrade?! I rejected and said I told the staff earlier my requirements, she then shared that there are no rooms left other than the one on the ground floor. This made me boil! If this was the case shouldn't they have told me earlier?! I insisted and then they gave me the VIP room which was a normal room except for 8 petals on the four corners of the bed. Before going to the room I specifically asked if the third bed was coming as I was gng out in an hour. They said definetely done before I went out. I waited on the room for 45 mins and decided to call them to check on the bed. This time I was told they are unable to as housekeeping was not available. They said they would make sure it's in the room when I am back. Obviously this made my blood boil as if it could not be done they should have mentioned it upfront. The reason they kept saying was that they are full house. Shouldn't that be a reason why you should do better? Especially coming from a 4 star hotel??

7 Kuan C.
Singapore
August 28, 2015
average
scenery, service, ambience
average. the location was too far from the city centre and shutter bus timing is very inconvenient and not made known to customers

8 Meifen L.
Singapore
August 24, 2015
Good, Relax
Peaceful, clean, Relax
Good and relaxing place for a shortretreat!