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Novotel Bogor Golf Resort and Convention Center

Golf Estate Bogor Raya, Sukaraja, Bogor, Indonesia 16710

Very good 7.6
Based on 1256 reviews

Recent customer comments

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Very good

based on 1256 reviews
  • Hotel Condition/Cleanliness 7.8
  • Facilities 7.6
  • Location 7.8
  • Room Comfort/Standard 7.8
  • Service 7.8
  • Value for Money 7.4
  • Food/Dining 7.2

6 Usman L.
United Kingdom
May 09, 2016
Good hotel but outdated - needs Refurbishing
Stayed at this over the long weekend. The hotel itself is very well designed and facilities are spread over the property with lots of greenery. However, the hotel needs refurbishment especially its rooms and corridors. We had two superior garden view rooms. The fixtures and fittings including fabric are outdated and in bad state. The woodwork of fixtures is too old and has the many times re-painted look. Access card to rooms sometimes work sometimes not. We had the issue with our room and saw several other room guests struggling with the same. The bathrooms have very old fixtures. The balcony door doesn't completely seal and has huge gap which invites mosquitoes to the room. The pool and club area is quite dark (its surrounded by trees) - need to have better lighting or clear some trees. Pool area is not very well designed as it tends to get very crowded (both adult and shared pools are very narrow and small. The path that leads form the hotel to sports/pool area needs tiling or paving - it is currently pebbles in loose soil which is not easy for people to walk on plus scatters dust/dirt around the property. Food is generally good. Staff is also helpful, however they were completely stretched and overwhelmed during our stay (especially the F&B staff). The reason was not because there were too many guests but because there was not enough staff - we found out that a lot of staff was also on holiday. Hotel management should anticipate holiday period and make appropriate arrangements - after all holiday period is the peak time for their business! Final word: The state of rooms and club area does not befit a four star hotel.

8.4 Santy S.
May 06, 2016
Nice hotel ambience, friendly and responsive staff
We love the hotel ambience, get spacious room with garden view and balcony. Hotel staffs are friendly and responsive. However, as the hotel is not a new hotel, expect to smell old furniture odor once you enter the room. They have kids activity on Sunday - the one that we see was horse riding. If you drive your own car, don't use google map as it will lead you to small road end up with the wrong entrance (back side of the hotel).

6.4 utami S.
April 27, 2016
wonderful setting
the setting is great. But it is out of the way. They should consider having shuttles to get out of the site. It's a tired hotel that is due for a renovation.

9.2 risma W.
April 25, 2016
Decent stay
Overall very good. Excellent for kids. Unfortunately, had to pay for breakfast. The dinner was average considering the price. Dinner didn't include basic drinks (water or tea).

8.4 Andre A.
April 25, 2016
Big balcony with bathtub, good italian restaurant, good breakfast buffet
Very nice hotel, and very comfortable.

8.4 Hadi R.
April 19, 2016
Nice environment
Hotel located in very green environment . very nice design and very good for family . the swimming pools are narrow but nice design with fresh water . we like this hotel . However price quite high

8.8 Miska R.
April 18, 2016
Spacious room great staffs great wifi
Great for family

South Korea
April 17, 2016
Good location for Conference + golf
Good golf course is nearby. Hotel has good conference room. * in rainy season, smells. Room condition is good enough. Foods & coffee are good.

3.6 Angelica L.
April 11, 2016
Very old
We paid through Agoda . As soon as we checked in and saw the room, we checked out 5 mins later. The pictures in Agoda is far from reality. I hope Novotel could renovate asap.

8.4 Rommy R.
April 11, 2016
Love the hotel scenery
I love the hotel scenery, big area, full of green, the pool is good, horse riding.. If you have children and searching for near place from Jakarta just to enjoy and relax with family, this is the perfect choice.