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Excellent 8.1
Based on 185 reviews

Recent customer comments

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Excellent



based on 185 reviews
  • Hotel Condition/Cleanliness 8.3
  • Facilities 7.5
  • Location 8.7
  • Room Comfort/Standard 8.2
  • Service 8.3
  • Value for Money 7.8
  • Food/Dining 7.5
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David R.
Australia
July 25, 2016
Great views good facilities
Great location up on the hill with views over the gorge and other aspects of nature..good breakfast ..a bit [ricey for bukittinggi but I guess it's a holiday destination. Travel to and from Bukittinggi is just awful with the traffic jams..something really needs to be done about this if they are serious about lifting tourism

Simon S.
Indonesia
July 15, 2016
Good
Good

Utomo S.
Indonesia
July 14, 2016
Spacious rooms and centralized
Bukit tinggi is fun to stay at, especially when you bring family. This hotel has the basics but excels in size. The spacious rooms really help families have a good time. Food is better street side than in the hotel.

Latip Y.
Singapore
June 06, 2016
Overall service needs improvement
The pros: 1) Staff were attentive and polite. 2) Located near Jam Gadang and local shopping spots. 3) Easy to find food in the evening (just a short walk). 4) Breakfast selection was good. The lontong sayur is a must to try. 5) Room is big and reasonably clean. The cons: 1) Staff at the restaurant need more training. Even though they were polite, there is room for improvement on the service provided. 2) The toilet can be cleaner. 3) PLEASE remove Hainanese Chicken Rice from the room service menu. It was so bad I could not eat it. The chicken was like plastic, rubbery and COLD. The chilli sauce tasted like it just came out of the blender - tasteless. The soup was wrong. The cut garlic was so pathetic. It was a waste of money to order this. On the other hand, the "mi rebus" was great! 4) From 1am in the morning the guests in front of my room started to have guests visiting their room. The door bell did not stop until about 4am. The door bell was so loud it sounded as if it was in our room. Need to do something about the door bell so that it could only be heard by the guest in the room instead of the whole floor. Thank you.

DR H.
Malaysia
June 04, 2016
nice highland hotel
very satisfactory stay and very relaxing hoilday in a good hotel

DR H.
Malaysia
June 04, 2016
nice highland hotel
very satisfactory stay and very relaxing hoilday in a good hotel

Mohd R.
Malaysia
May 23, 2016
Decent place to stay
Clean and value for money

Farley B.
Philippines
May 21, 2016
convenient location
reasonably priced for its facilities

Rizki K.
Indonesia
May 14, 2016
great hotel
clean hotel, nices staff, good breakfast

FEBRINA S.
Indonesia
May 12, 2016
value for money
overall we were happy to stay at this hotel. location, room cleanliness, hospitality, breakfast variety, all welldone. good job!