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Recent customer comments

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Very good



based on 946 reviews
  • Hotel Condition/Cleanliness 7.0
  • Facilities 5.9
  • Location 7.7
  • Room Comfort/Standard 7.2
  • Service 7.1
  • Value for Money 7.2
  • Food/Dining 6.8

Nicholas G.
Australia
March 20, 2013
Mid-tier hotel a bit run down
Price, room size, location

dita L.
Indonesia
March 17, 2013
i will think if u come back
In the city,,,big room,,value for miney
it is ok but not good,,,i see thick my badroom that very discusting,,,the food is ok n the lication is perfect,,when i come to my room 1st time they dont have bath towel,,,this hotel can't evan provider brush teeth,,,im very dissapoint

denis P.
Australia
March 02, 2013
excellent staff-with a smile and obliging
gym, pool ,good size rooms free wi f taxis available on hotel site
male staff excellent ,female staff perhaps a little more reserved and cautious but overall worthwhile recommending to others clean

Alan B.
United States
February 21, 2013
Could have been better
Location
The long stay concept is good and the staff are helpful. On the plus side - location, nearby restaurants and clubs. On the downside - uncomfortable mattresses, poor lighting, limited elevator availabilty and limited plates, glasses, linens, etc. This would not be my choice for a future stay.

Fiena H.
Indonesia
February 21, 2013
Lovely hotel
Nice room
clean spacious nice rooms. kitchen was good. breakfast was pretty nice. location a bit hard for non locals. staff were friendly.

Albert L.
Malaysia
February 20, 2013
Nice place
Big house
The place is big. Decent and can easily accommodate 6 people easily.

Shuhada A.
Malaysia
February 18, 2013
Great location and friendly staffs
Near to malls
Pleasant stay and feels like home. Kitchen provided. My family & I always feel safe being here.

Eri S.
Indonesia
February 14, 2013
Great Location
Warm living room
We just stay at this hotel for transit only, seems that they already had my data since we already stay many times so the check-in process is very quick. Very warm welcome from all staff including the security guards. Got a clean room, they provide everything in our suite such as stove, water dispenser, washing machine, etc. Supermarket is just 5 minutes walk or you can find food court at pasar festival is only 5-10 min walk safely. Recommended for short or long term stay. Thank you.

Wing L.
Singapore
February 14, 2013
Facilities badly maintained, air-con leaking etc
Good location
We were staying on 1003 during our first night. The air-condition was not blowing cold air in the sitting room and one of the room. The master bedroom air-con was leaking very badly. Maintenance staff came and service the air-cons. Leaking problem was solved but they could not solve the cold air problem even after topping up gas into the compressor. Next day, we managed to request to change our room to 905. Initally assessment of the room was pretty good- at the 3 out of 4 air-cons were blowing cold air in the apartment. But after less than 2 hours moving into it, 2 air-cons started pouring. I have never experienced such problems with air-con. My wife got bitten by bed bugs, quite likely from the pillow. It is an horrendous experience for my family even though we were quite happy with our stay two years ago. Do note that parking is located on the opposite side of the building. It is inconvenient for driver to walk from the hotel to the carpark during rainy days.

Herry S.
Indonesia
February 11, 2013
Great location, but sadly nothing much else
great location at jakarta cbd
the hotel is nicely located at jakarta cbd area, so it is ideal for business travellers who have business nearby. but sadly there are not much things nearby, and going out to other places means being stuck in traffic for hours. the room conditions are so so, feels a bit old and rundown, and cleanliness can be better. saw something like blood stain at the bed frame covering. at least the linens and towels were clean :| room price is quite reasonable for apartment suite type, cheaper if you compare to standard hotel room. the only plus point that the hotel can boast about is the staffs are very friendly and helpful.