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Recent customer comments

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All reviews (3198)

Business travelers (1035)

Couples (746)

Solo travelers (498)

Families with young children (391)

Families with older children (261)

Groups (267)

Very good
7.5
based on 3198 reviews
Hotel Condition/Cleanliness
7.8
Facilities
7.3
Location
7.1
Room Comfort/Standard
7.7
Staff Performance
7.8
Value for Money
7.8
Food/Dining
7.2

10 Ahmad F.
Jordan
September 10, 2015
good location
nice to stay
nice to stay there very clean helpful stuff

8 rizad M.
Indonesia
December 30, 2015
execlent
nice,good,verry happy

10 Ahmad F.
Jordan
September 10, 2015
nice
location clean stuff
nice to stay there very clean helpful stuff

8.3 NORA D.
Malaysia
September 07, 2015
friendly and helpful staff
the hotel room is spacious, the location is very near to mangga dua shopping mall and the hotel serve good breakfast.
the hotel has friendly and helpful staff. although we arrived before the check in time, they make us comfortable by providing us tea/coffee while waiting for the rooms to be cleaned. the hotel is just within walking distance to mangga dua shopping area but we still take cab to go to the mall because the weather is too hot for us to walk. its very easy to get bluebird cab at the hotel, so if u would like to venture to other shopping mall, there is no problem at all!! however we are not quite happy with our room at rm2801, you should ask for other room because the drainage at the shower area not that good; leaking to the wc area,so there is pool of water in that area. also the fridge is not working well . other than everything about the hotel is good!! i will definitely choose this hotel in my next trip.

9 sutarno S.
Indonesia
September 01, 2015
Center city
Food , nice lobby , near electronic mall
Overall very satisfy , return again.

5 shahidan A.
Malaysia
September 01, 2015
Juat an average hotel
Spacious room at affordable price.
Elevator system not functioning well. The staffs are not very cooperative e.g. I had to call room service for my laundry to be delivered even though I sent my laundry for express service. The shower was leaking.

5.7 Rara D.
Indonesia
September 02, 2015
An OK hotel. Small room but pretty comfy.
Friendly staffs, affordable price

8.7 LIN C.
Malaysia
August 30, 2015
the room is clean and comfortable.
cleaniness. location. staff attitude.

9 Kenneth M.
United Kingdom
August 26, 2015
Nice hotel
staff breakfast room
The staff were very good and helped me get my delayed luggage back. The room was very comfortable with views over Jakarta. Finally breakfast had a good selection of Asian and Western foods which had new items daily.

9 raja S.
Malaysia
August 26, 2015
Awesome hotel to stay. Will stay here again!
Clean, spacious and reasonably priced