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Very good 7.5
Based on 3228 reviews

Recent customer comments

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Very good



based on 3228 reviews
  • Hotel Condition/Cleanliness 7.8
  • Facilities 7.2
  • Location 7.1
  • Room Comfort/Standard 7.7
  • Service 7.8
  • Value for Money 7.8
  • Food/Dining 7.2
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Prisca U. from Indonesia
Groups
Stayed 2 nights in September 2014
The room is small
Near shopping center
The room is small & limited lift
Reviewed December 28, 2014

Dk A. from Brunei Darussalam
Families with young children
Stayed 3 nights in December 2014
Best Western
Nice view, good food and staff
Reviewed December 25, 2014

adhie A. from Indonesia
Groups
Stayed 2 nights in December 2014
service is good
view, food and clean
the place is a little bit to go inside from the main road, the service is good, the rooms are clean and well maintained, but the elevators are joined with apartments make travelers will be a little less comfortable in crowded impressed added if the elevator together, for travelers who want to try this place ask for a room overlooking the city of Jakarta in order to see the beautiful jakarta !!
Reviewed December 24, 2014

Ramesh S. from India
Business travelers
Stayed 2 nights in November 2014
Value for Money
Comforatble Bed, Good Break Fast
Its fine. Value for Money
Reviewed December 22, 2014

zainuddin A. from Malaysia
Groups
Stayed 2 nights in December 2014
Value for money stay in Best Western
Confortable, clean & friendly staff
I'm satisfied and will come again for next trip to Jakarta. The only bad thing is the lift service need to be improve
Reviewed December 21, 2014

You S. from China
Business travelers
Stayed 2 nights in December 2014
Good stay
Location Room Clean
Easy checkin and check out. Convinient. Good service
Reviewed December 19, 2014

Paulus H. from Indonesia
Couples
Stayed one night in December 2014
nice.. it has a big room with a std price
The room, it is big and comfort
Reviewed December 19, 2014

Rosmawati G. from Singapore
Families with young children
Stayed 3 nights in December 2014
Improve on Guest safety
Spacious rooms. Clean swimming pools. Gd Wifi.
Stayed from 7-10/12. (+) Check in/check out were fast. Gd wifi. Rooms were spacious & hv modern fittings. Booked for deluxe interconnecting rooms bt were upgraded to superior deluxe at no extra charges. Nice & clean swimming pools. Son had the pools by himself. Breakfasts were acceptable. (-) Rooms were dusty. Curtains were dirty. No bathrobes provided. When requested, just send 1 old & dirty bathrobe. 3 hrs aft check in into the room, Shocked to see son standing at balcony area alone. He said balcony door was not lock. Just realised balcony doors lock were faulty eventhough it indicated that door is locked all the time. Call front desk stat to rectify the prob. A guy came & rang the bell. He entered the room b4 i could open it (I was praying & hubby was sleeping). When asked who is he & how he entered as i hv not open the door yet, he replied that he was there to repair the lock. He showed me a gadget that allowed him to enter the room. I told him that it was wrong to enter Guest room without permission & he cannot just come in eventhough he has rang the bell. He apologised & continue to repair the lock. I informed the staff at front desk on next morning. She just apologised. I told her that hotel staff should know the protoccol when entering guests' room. Just imagined if i'm "clothesless".
Reviewed December 17, 2014

Frederick T. from Indonesia
Business travelers
Stayed one night in December 2014
hotel traveller
located centre of the city
Reviewed December 16, 2014

Muhammad Z. from Singapore
Groups
Stayed one night in December 2014
Average hotel, off location
big, clean, comfortable room
Reviewed December 16, 2014