Crowne Plaza Hotel, Jakarta

The hotel overall is very good. Very nice breakfast. Walking distance to Semanggi Plaza where you can enjoy your shopping and meals. Staff very polite and helpful. Will stay here again if come to Jakarta.

Quite a decent hotel and fairly well located. Generally a "safe choice" and great value for money. The place is showing a bit of age - wear and tear, some furnishings are a bit dated. Would be perfect if it had a quick renovation.

Spend 6 nights here recently after booking 2 times 3 days package with Agoda with discount for every 3d night. I thought the room was not 5 star, but rather 3 starrish. It could have been 4 star, if it would have been refurbished and clean, but everything was really old and the furniture and decorations were cheap and (i have no other word for it) ugly. One thing that stroke me was 2 paintings, that were hanging next to eachother on the wall, the kind of imitation paintings, and, it was 2 times the same painting... That shows me there's no care about the interior design whatsoever. The room was smelly and damp, I got backpain after a few days, also because there was a leakage in the corridor - the staff had only put buckets in the corridor to catch the water dripping from the ceilings, but took no actions to repair the damage. It was like that for at least 3 days, and I found it really disturbing. The food from the roomservice was nothing special, just about okay for asian standards, but they charged really high prices for it. I started to feel like I was in a trap: advertising a 5 star hotel for a cheap discount, but actually getting no 5 star service and rooms, but paying 5 star prices for drinks and food etc. Once I ordered a whiskey and a cocktail - The bill for these 2 drinks was about 40 $ ... Felt really uncomfortable all the way throughout my stay. On the second day I asked if they had a better room for me, since I booked a 5 star hotel, right? First they showed me the so called 'refurbished' rooms on the 6th floor... There was absolutely no difference with the unrefurbished rooms on the 14th floor - Only now I got the noise from the police station opposite the road real loud at 5 AM... So I asked if they had another room...They had a club room, or luxury, I wanted to see it: It was the same room, only, it was really clean and it had nice furniture and a good modern television. That looked (just about) a normal room in a 5 star hotel.