arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Verified traveler reviews

Filter by traveler type
Very good

based on 3152 reviews
  • Hotel Condition/Cleanliness 8.1
  • Facilities 8.2
  • Location 7.7
  • Room Comfort/Standard 7.8
  • Service 7.9
  • Value for Money 7.6
  • Food/Dining 7.2

Chi P.
Hong Kong
June 26, 2014
very good
easy connect to city centre
friendly staff, quite area

Murugan R.
June 25, 2014
It was OK
cleanliness, friendly staff and the location
I considered this hotel for its close proximity to the Airport.However it took around 40 minutes with traffic to reach the airport. Though it is close to airport, it is not on the highway but a bit interior with a narrow stretch road where the traffic gets piled up during peak hours and to reach the airport highway you have swim through the traffic. For those who are really vulnerable to miss their flights, better stay in hotels that are located on the airport highway. Otherwise, it is a good hotel with good amenities.

William P.
United States
June 25, 2014
Location, rooms, pool/spa
Great stay. I have stayed there many times and now consider it my first choice for airport hotels in Jakarta.

Nanette A.
United States
June 25, 2014
near airport, free shuttle, nice big room.
our stay was short, enough to rest for early morning flight. no elevator to second floor ? Over all, it is a nice hotel for transit, not for family vacation.

Glen G.
June 24, 2014
good hotel for a night stay to catch early flight
shutter service bus to airport
is a good airport hotel and a good rest

tina T.
June 24, 2014
Lousy and one of the worst stays
1) The wifi in the room i stayed in was lousy. it kept dropping off. 2) Upon check-in, except one all staff seemed uninterested to serve any of the guests walking in. no greetings. when i was being issued my room, i noticed i was only given one room key instead of 2 even though we already informed there were 2 of us staying in the room. 3) No records of our payment or reservation could be found. after some time, our record was finally retrieved but still we were given 1 day of breakfast voucher instead of 2 days and we had to remind the receptionist about that 4) Room air condition was not working at all. It was constantly hot and because the room was facing the sun the directly, we were practically in a sauna room 5) Food in cafe were cold when supposed to be served warm or hot 6) Staff were munching food in front of guests 7) Staff uniform was dirty, not ironed and some even worn torn uniform!

Meliana D.
June 24, 2014
Very pleasant stay
Pool, food, cleanliness

Rico A.
June 22, 2014
Nice, clean but still smell it's new paint
CleanCozyNice food

June 21, 2014
Overall great
Close to airport have shuttle bus
Is was very close to airport and have shuttle bus, I hope they offer free breakfast next visit

June 20, 2014
V good location, only 5 minutes drive fm airport
Location not far from airport, just at d corner from airport runaway, easy chk in n out
Surprisingly comfortable, staff is friendly & room service food is excellent.