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Recent customer comments

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Very good



based on 3178 reviews
  • Cleanliness 8.1
  • Facilities 8.1
  • Location 7.7
  • Room Comfort/Standard 7.8
  • Service 7.9
  • Value for money 7.6
  • Food/Dining 7.2

Ann F. from Australia
Solo travelers
Stayed one night in June 2014
Airport hotel
modern, clean, close to airport, early check-in.
The room was new and spacious and well appointed. There was no WiFi in the rooms even though it is advertised as having it. I stayed in the new wing at the back of the hotel, so some things were still not operational. Half the menu in the restaurant was not available. Although it is close to the airport, the traffic is so bad that it can take a very long time to get to. The dirt road leading to the hotel is very congested! I would not recommend this hotel for that reason alone. It is actually faster to walk to the main road than it is to take a taxi! So be careful. It might be better to stay in a hotel on the main strip or in the Grogol area (about a 20 min taxi ride to the airport) which has a lot more entertainment options as well.
Reviewed July 03, 2014

Kin C. from Hong Kong
Solo travelers
Stayed one night in May 2014
Good
Airport transfer included
Very good.
Reviewed July 02, 2014

Abdulazeez E. from India
Couples
Stayed one night in June 2014
very by airport ..clean & good bathroom fittings
Nice staff well furnished and good cleanliness value for money Restaurant charges are a little high compare hotel charges
Nice and rememberable want to choose again next visit
Reviewed July 01, 2014

Rengga S. from Indonesia
Business travelers
Stayed one night in June 2014
Awesome
Facilities, new, close to airport
Overall is ok. Good facilities but no wifi in room. Swimming pool, fitness centre, sauna. Pick up and drop off service provided by hotel and it is free of charge
Reviewed July 01, 2014

Norazian H. from Australia
Solo travelers
Stayed 3 nights in June 2014
Good restaurant, friendly staff, nice big rooms
Good food at the restaurant, fast check in and check out, big rooms
Had a lovely stay. The staff are very attentive. The hotel is just a bit hard to get to from the airport but the rooms are nice and big.
Reviewed June 30, 2014

Slawomir S. from Poland
Business travelers
Stayed one night in June 2014
Very good value for money
Close to the airport, excellent rooms and attentive staff
I stayed in this hotel few times. This time I got the room in a different hotel wing. Checkin was fast and efficient. Room very fresh, refurbished, great bed and clean bathroom. Excellent restaurant with Thai food diner selection and very polite staff. Breakfast also good and included in the room rate. Free shuttle bus from and to airport but it is better to take taxi to get to the hotel as the pickup up point is not obvious. Overall a very good experience of this hotel.
Reviewed June 29, 2014

Annemarieke R. from Netherlands
Couples
Stayed one night in June 2014
Airport stopover
Airport shuttle, quiet, comfortable room
After an 18-hour trip we decided to stay at the FM7 for the night before continuing our trip to Bali. We had a pleasant stay, it's an ok airport hotel.
Reviewed June 29, 2014

Syafiq R. from Malaysia
Business travelers
Stayed one night in June 2014
One night stay and it was pleasant
Location suitable for travellers with early flights
Approximately ten minutes away from the airport. Suitable for travellers with early flights as traffic is a nuisance in Jakarta.
Reviewed June 28, 2014

henny K. from Indonesia
Business travelers
Stayed one night in June 2014
little expensive
near the airport
Reviewed June 27, 2014

Chi P. from Hong Kong
Business travelers
Stayed 4 nights in June 2014
good location nearby airport
good service , quiet location, easy connect to airport
good experience, easy connect to city centre
Reviewed June 26, 2014