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Excellent 8.2
Based on 1308 reviews

Recent customer comments

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based on 1308 reviews
  • Hotel Condition/Cleanliness 8.5
  • Facilities 7.9
  • Location 8.3
  • Room Comfort/Standard 8.4
  • Service 8.4
  • Value for Money 7.9
  • Food/Dining 8.0

Inez S.
November 25, 2011
Classic charming hotel
Great Hotel Features
It was a pleasant stay. The receptcion was good, room was spacious. when we asked for connecting rooms, they are willing to switched it. The room was clean and spacious, little small on the bath room, but all those classic charms beat that. the location is quite near Blok M, many good restaurant there

Rheni R.
November 24, 2011
Nice hotel, friendly service.
Good service, received complimentary fruits.
this was our second stay at this hotel. we booked this hotel to attend a venue and very pleased with the service. room was spacious, clean, service was good. we got complimentary drink upon arrival and fruits to our room.

Alexander D.
November 22, 2011
very good option for a business stay
beautiful looks, nice pool, good breakfast buffet
the gran mahakam combines charming outside looks with a solid interior of the rooms (classic rather than modern furniture), nice service and all the relaxation you need after a tough business day. the location is not the best if you are up to sightseeing, but it's conveniently located in a lively neighbourhood in senayan (luckily no noise in the rooms, though) and is close to the jakarta sudirman central business district and diplomatic delegations. the asean secretariat is within walking distance. another plus: i left in the middle of the night and the staff was friendly enough to arrange for a metered taxi.

Hosung L.
South Korea
November 21, 2011
Great location great things to do around hotel
location, nice people and room
the room was great, many places to go out and convenience store(seven eleven) nearby. also korean restaurant was right next to the hotel. breakfast menu was also nice. i really enjoyed staying at this hotel.

Norhayati Y.
November 17, 2011
Old World Charm
Love the little details in the hotel. added with helpful and friendly staff, you are assued of a warm stay.
everything was in order. I love the quiet environment - no noisy families. It has one of the most charming little pool deck!

Muhammad H.
November 14, 2011
Great & wonderful hotel
Near to shopping n dining area. Tight security
Check in was fast n wif no problem. Was greeted by smiles from all e staff. Rooms r big,clean n facilities superb. Breakfast was great. Massage in hotel was great. Location wise is good as walking distance to blk m. Will b coming back again soon.

Thomas G.
November 14, 2011
Great location but small rooms
Locality, convenient to access
The staffs were all carrying a smile that made the stay even more pleasant. One of them who brought fruits as a welcoming gesture also asked if there's anything he may be of assistance and did not expect to be tipped. The only set back is having to pay for internet access and the sound proofing of the room is not that great. ie: you get traffic noise from the windows and the corridors.

Amanda L.
United Kingdom
November 10, 2011
fantasic hotel, good safe area
shopping, bars and resturants close by
Beautiful hotel, friendly, helpful staff....good area, highly recommended..

Tan C.
November 09, 2011
Lovely hotel, great location
Clean, large and nicely decorated room.
Personnel are friendly and service rather prompt. Nice decoration and concept. The rooms are spacious and clean. My request for ironing board and iron was fulfilled within 30 minutes. The only setback is the internet charges are rather steep. Location-wise, the hotel is situated near a shopping complex and also local and fast foods are available.

Tim P.
November 09, 2011
Excellent service in a great location
Service, attention to detail, facilities, location
Have stayed here before and will definitely stay again. Beautiful hotel which is well maintained and run by excellent Management and staff. Service and attentional to detail is second to none. Everything in the room and around the hotel works, - no broken or faulty appliances, dodgy furniture, noisy aircon etc. Handy location with bars, clubs, shops and cinemas located nearby. The hotel is so nice and comfortable that you generally don't want to leave it through!