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Excellent 8.2
Based on 1318 reviews

Recent customer comments

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Excellent



based on 1318 reviews
  • Hotel Condition/Cleanliness 8.5
  • Facilities 7.8
  • Location 8.3
  • Room Comfort/Standard 8.4
  • Service 8.4
  • Value for Money 7.9
  • Food/Dining 8.0

Irene T.
Indonesia
July 21, 2016
Not quite up the standard of 5 star hotel
I like Gran Mahakam hotel but it does not live up to the 5 stars' standard. For example, upon checking in, there was only one front desk employee and she was busy talking over the phone. Where are the other employees? I had booked a suite room but the TV remote was nowhere to be found. What makes a 5 star hotel a 5 star is the attention to the little details...

Hari W.
Indonesia
July 06, 2016
HWI
Cleanliness, strategic location, friendly

Gaddamuri R.
India
June 25, 2016
very comfortable and nice stay.
hotel location is very close to Block M, which got so many restaurants and malls. hotel is nice and friendly staff. over all it nice hotel to stay. can say excellent hotel as far as staff and location.

James B.
United States
June 20, 2016
Always happy to stay here
Well trained very professional staff.

Lee T.
Malaysia
June 17, 2016
Great service and warmth
Very cosy boutique hotel.

Lee T.
Malaysia
June 17, 2016
Very cosy
Staff are superb!

Lee T.
Malaysia
June 17, 2016
Really home!
The staff are simply great! It's a pity being a boutique hotel that the facilities are limited.

Irene T.
Indonesia
June 15, 2016
Satisfactory place to stay for a night
The hotel's location has been the main attraction for me. The French decor of the rooms was charming. The staff was pleasant and aimed to please with my requests. My only complaint was that my room wasn't as cleaned as it could be for it was somewhat dusty and triggered my allergies to act up.

Mario S.
Indonesia
June 10, 2016
A++++
Great for business traveller

mokhtar H.
Malaysia
June 08, 2016
Clean and Well Decorated
Clean hotel with nicely English style decorated. I will stay here again if in Blok M area.