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Excellent 8.2
Based on 590 reviews

Agoda Verified Reviews

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based on 590 reviews
  • Hotel Condition/Cleanliness 8.5
  • Facilities 8.0
  • Location 8.4
  • Room Comfort/Standard 8.4
  • Service 8.4
  • Value for Money 8.0
  • Food/Dining 7.6

10 Yong L.
March 21, 2016
value for money, will recommend friend to stay.

9.6 Jamaal L.
United States
March 17, 2016
Lovely hotel
All I can say is, I loved every aspect of the hotel

10 Toni R.
March 11, 2016
Great new hotel
Location, price and cleanliness
It was a great hotel which is very nice

9 george M.
March 09, 2016
Clean, nice staff, not too expensive

9.6 Lucinda C.
March 06, 2016
Good Hotel - Good Price
The hotel is in a good location. Plaza Festival with many dining options is very close. Staff are very helpful and friendly. Good hotel at a good price.

8 Annie Y.
February 21, 2016
Best of JS Luwansa
Clean, Safe & Comfort

9.6 Teruaki K.
January 29, 2016
Excellent staff and service
It is amazing that many staff called my name with a warm smile when they saw me!

6.3 Karen E.
United Kingdom
January 29, 2016
Hotel centrally located but not value for money
Location, easy to get to external restaurants, meeting room with natural light
This hotel is adequate if you need to be in a central location. Service is variable as they are often hosting large events like weddings and government events so individual guests are not their priority. I organised a meeting here and the conference service staff were helpful and the meeting rooms are unique in Jakarta as they have natural light and windows. However, I think restaurant and food service was over priced and in general the service was typical of a hotel that mainly serves government officials.

6.7 Adinda D.
January 19, 2016
Good overall stay with room for improvement
Attentive staff, prompt service, pool and gym
Lovely staff and service exceeded expectations (although breakfast service could be more attentive), breakfast buffet meet expectations, room did not meet expectations (old worn out towels (PLEASE get new high quality towels), small flat TV, old worn out carpet), great pool and small but fine gym, good hotel parking, great location with easy access to different malls and food courts in the vicinity.

7 Karen E.
United Kingdom
January 18, 2016
Standard quality hotel in central Jakarta
This is a standard quality, bit tired hotel in Jakarta. Staff friendly and helpful. Location useful for Setiabudi and Kuningan and embassy areas.