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Excellent 8.5
Based on 1051 reviews

Recent customer comments

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Excellent



based on 1051 reviews
  • Hotel Condition/Cleanliness 8.9
  • Facilities 9.3
  • Location 8.5
  • Room Comfort/Standard 8.7
  • Service 8.7
  • Value for Money 7.8
  • Food/Dining 8.6

Charles P.
Indonesia
November 11, 2014
one of the best hotel in jakarta with location clo
location, comfort and facilities
nice stay and always looking back to stay again

marco T.
Indonesia
November 10, 2014
friendly staff strategic place environment
clean cozy spacey
I love staying at this hotel because of the vibe location and the environment. Perfect for couple who loves getting a sightseeing in Singapore

James D.
United Kingdom
November 10, 2014
Excellent food but rooms need a facelift
Food, location, paperless check-in/check-out
Overall, the stay was good, but not great. The lady who checked me in behaved like a robot and was unable to engage her brain to evaluate a couple of simple requests. But after that, the service was very good overall, especially at check-out. The room was OK, but compared to some new hotels in Jakarta, felt tired and old-fashioned. Definitely time for a facelift. Food, as usual, was very good, with many room service options from the excellent restaurants downstairs.

Christie L.
Singapore
November 01, 2014
Business Hotel
Convenient, Modern, Dining
Decent for a business hotel but very large and not so personal. The Italian restaurant was good.

Mohd A.
Malaysia
October 31, 2014
great hotel
mattress and location
great comfort hotel. the mattress is so comfortable. location is excellent

Ricky S.
Germany
October 27, 2014
Best local hotel
Location / Pool / Mall
Nice local 5 Star Hotel with decent service.

Gary M.
Australia
October 25, 2014
great hotel in jakarta
bed, staff and bars

george P.
Australia
October 19, 2014
Broadband Rip off
Room, location and service
This is an excellent hotel. But please explain why you need to pay for Broadband? And at rip off prices. Logged on accidentally, couldn't get a decent signal and logged off back to network sim card. Apparently total of 20min...cost $16USD. Stupid, poor and inconvenient. Be very careful using internet in this hotel. When brought to cashier attention, no consideration shown. This indeed spoil t an otherwise good stay

Albert S.
Indonesia
October 17, 2014
Vacation with family
The pool, location and food
Not as I expected

Jace T.
Singapore
October 13, 2014
High security
staff politeness, cleanliness, security
Good experience, staff were helpful