Novotel Mangga Dua Hotel, Jakarta

I have been staying at Novotel Manggua Dua for my Jakarta trip. For the last 2 bookings, I stayed at Level 9, Premier level where I have personalised services like check-in check-out at Level 8, wifi in room and laundry services etc. Response was pretty speedy except for engineering dept where the living lights needed to be repaired. it took me at least 3 calls to get it done. Overall, it has been a pleasant stay

We checked in on Thursday. The hotel staff was friendly enough to provide two cots for our kids and everything went smoothly the first night. Then on Friday night when we went back to our room late after being out the whole day, we were greeted with a loud music emanating from what we thought the room above us. We called the front desk and they sent someone to investigate and they told us it was from the karaoke/nightclub next door (the hotel is within a big complex). The staff offered to relocate us to another room away from the noise. Unfortunately the only room available was on the smoking floor. Although we could smell the cigarettes in the corridor, the room was fine and one couldnt tell that it was a smoking room, save for the burnt cigarette stains on the marble floor of the bathroom. Overall, good value for money and we'll stay there again. PS: the Mangga Dua shopping mall is accessible from the back door.

Ideally located at one of the busiest town centre. Easy access to shopping and restaurant! Room is ok, breakfast is good. Front counter staffs were friendly and helpful with our check-in although it took us quite a while to verify our booking. Overall it is a great short stay, we will choose Novotel Mangga Dua Hotel in Jakarta again for our next stay as well as recommend it for our pals for sure!!!