| Excellent hotel, good value |
Guest Rating: 9 |
edward M.
|
Australia
Business Traveler
Date of Stay: 04 Jun 2009 |
| Value for Money: |
|
8/10 |
| Location: |
|
8/10 |
| Staff Performance: |
|
10/10 |
|
| Hotel Condition/Cleanliness: |
|
10/10 |
| Room Comfort/Standard: |
|
8/10 |
| Food/Dining: |
|
10/10 |
|
excellent rooms
good food
friendly staff Immediate area not very interesting This is a very good, 5-star hotel in Jakarta. It is quite central in the middle of the business area, although there is little to look at immediately outside the hotel. The staff are friendly and efficient. Internet works well in the room (for about $20/day). The breakfast is very good and the buffet lunch is first class. I will definitely stay there again when next in Jakarta.
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| 2009 June stay @ PARK LANE |
Guest Rating: 8.7 |
joseph M.
|
United States
Business Traveler
Date of Stay: 04 Jun 2009 |
| Value for Money: |
|
10/10 |
| Location: |
|
8/10 |
| Staff Performance: |
|
10/10 |
|
| Hotel Condition/Cleanliness: |
|
8/10 |
| Room Comfort/Standard: |
|
8/10 |
| Food/Dining: |
|
8/10 |
|
Good room value for money
Large Room View of Cemetary.
Poor and EXPENSIVE internet service
No daily newspaper
More TV channels to choose from Overall a good stay and decent location
Shopping Tip : Near by mall with Carrefours and Pizza Hut
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| park line hotel jakarta |
Guest Rating: 7 |
louis C.
|
France
Business Traveler
Date of Stay: 02 Jun 2009 |
| Value for Money: |
|
8/10 |
| Location: |
|
6/10 |
| Staff Performance: |
|
10/10 |
|
| Hotel Condition/Cleanliness: |
|
8/10 |
| Room Comfort/Standard: |
|
8/10 |
| Food/Dining: |
|
2/10 |
|
service is good, rooms are clean The Hotel is well presented, with public clean areas, the security gate and gards are not the best however they do their job. The hotel services are good, good and fast check in and check out service from the main fromt desk and the executive service desk. The room I stayed in was clean and in good shape, the inetrnet service was expensive but good, the breakfast is very bad the food no options for vegetarians or light eaters
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| As usual it was a wonderful experience |
Guest Rating: 3 |
seevaratnam B.
|
Australia
Business Traveler
Date of Stay: 02 Apr 2009 |
| Value for Money: |
|
2/10 |
| Location: |
|
4/10 |
| Staff Performance: |
|
2/10 |
|
| Hotel Condition/Cleanliness: |
|
4/10 |
| Room Comfort/Standard: |
|
2/10 |
| Food/Dining: |
|
4/10 |
|
Well organised
Politeness
Value for money
Service and promptness
Hardly anything to complain about I have stayed in this hotel before. It is good to see them maintaining the high-class services day in and day out. The staff are exceptionally friendly and ready help at hour of the day. You will have no worries from the time you book in until you check out. Everything works like a clock works.
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| Parklane 2 |
Guest Rating: 10 |
choudhury R.
|
India
Business Traveler
Date of Stay: 24 Mar 2009 |
| Value for Money: |
|
10/10 |
| Location: |
|
10/10 |
| Staff Performance: |
|
10/10 |
|
| Hotel Condition/Cleanliness: |
|
10/10 |
| Room Comfort/Standard: |
|
10/10 |
| Food/Dining: |
|
10/10 |
|
Excellent service and hospitality beef and pork menu is too much in breakfast, lunch, and dinner Is an excellent hotel and located in a nice place. Service is very nice with reasonable price. Room conditions are very good. Taxi can be easily obtained. There is a nice swimming pool. Staffs are very very hospitable. Famous dinning places such as Hawkers Place is very nearby. It is worth staying there for short or long business trips.
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| 3rd stay at Park Lane |
Guest Rating: 7 |
teodor J.
|
Sweden
Business Traveler
Date of Stay: 04 Mar 2009 |
| Value for Money: |
|
8/10 |
| Location: |
|
6/10 |
| Staff Performance: |
|
8/10 |
|
| Hotel Condition/Cleanliness: |
|
4/10 |
| Room Comfort/Standard: |
|
8/10 |
| Food/Dining: |
|
8/10 |
|
Value for money and friendly staff.
Great buffet. Cleanliness of room and noise.
This was my 3rd stay at Park Lane and to my surprise no welcome package was presented. Normally I wouldn't expect this, but at the 2nd stay, drink vouchers were given so I thought I'd get something else this time.
My first given room was noisy so I changed it immediately without any hassle.
The rooms are OK, but they really need to improve the bedlinen.
The selection of TV channels is good.
Restaurant Tip : The buffet in the basement was very good during my stay. It is the first time I've been and will try it again to see its consistency.
|
| Good to be back |
Guest Rating: 8.3 |
gianfranco S.
|
Italy
Business Traveler
Date of Stay: 23 Feb 2009 |
| Value for Money: |
|
8/10 |
| Location: |
|
8/10 |
| Staff Performance: |
|
10/10 |
|
| Hotel Condition/Cleanliness: |
|
8/10 |
| Room Comfort/Standard: |
|
8/10 |
| Food/Dining: |
|
8/10 |
|
Large room, good service, politeness. Some trouble with the system to record the guests and some troubles with billing the customers because they are changing the system. I found that this hotel is still keeping the same good level of services in the last two years and the main strength is the size of the room and the fact that the rooms are very clean and decently decorated. I will be back again for sure because i feel it is a very good choice for both business travelers and tourists.
|
| Excellent value for money |
Guest Rating: 9.3 |
seevaratnam B.
|
Australia
Business Traveler
Date of Stay: 12 Feb 2009 |
| Value for Money: |
|
10/10 |
| Location: |
|
8/10 |
| Staff Performance: |
|
10/10 |
|
| Hotel Condition/Cleanliness: |
|
10/10 |
| Room Comfort/Standard: |
|
10/10 |
| Food/Dining: |
|
8/10 |
|
1. Neat
2. Prompt service
3. Courteous
4. Efficient
5. Best value for money
1. I was most impressed with the welcome. Everything was ready on arrival and for the departure. No time was wasted at the counter. The counter staff was courteous and efficient and served the customer with the smile the rooms were exceptionally tidy and the room service was outstanding. Can’t ask for better service for dollars spent. Was a memorable stay. Thank you.
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| Park Lane Hotel |
Guest Rating: 8 |
teodor J.
|
Sweden
Business Traveler
Date of Stay: 29 Jan 2009 |
| Value for Money: |
|
10/10 |
| Location: |
|
6/10 |
| Staff Performance: |
|
10/10 |
|
| Hotel Condition/Cleanliness: |
|
6/10 |
| Room Comfort/Standard: |
|
8/10 |
| Food/Dining: |
|
8/10 |
|
- very efficiant check-in
- good toiletry selection of products
- nice bar This was my second stay at Park Lane booked via Agoda and this resulted in the hotel have prepared my room in advance and a letter from the General Manager with two free drink coupons for their restaurant. This was a very nice welcoming gesture.
Both the check-in and check-out was very smooth and the reception staff should take credit for that.
The cons this time around was that the bedlinen in the room could be improved and also the bathroom was not perfectly clean since I found a bundle of long hair (probably from the cleaing lady) in the bath room.
Apart from that I really enjoy Park Lane and will be using it again,
Restaurant Tip : I had the Lamb steak in the pub restaurant - good size portions with fresh bread to accompany the dish.
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| Lan Park, stay 2 |
Guest Rating: 9 |
segolene W.
|
France
Business Traveler
Date of Stay: 23 Jan 2009 |
| Value for Money: |
|
8/10 |
| Location: |
|
8/10 |
| Staff Performance: |
|
10/10 |
|
| Hotel Condition/Cleanliness: |
|
10/10 |
| Room Comfort/Standard: |
|
10/10 |
| Food/Dining: |
|
8/10 |
|
Well located, super breakfast, comfortable room. It is my second stay as a business traveler at the Lane Park.
I have been, once again, very happy with the service, the bar and the quality of the room.
The Stix bar is a great place to meet travelers like me and spend a good night "in".
I will definitely come back again!
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| park Lane JKT |
Guest Rating: 6.7 |
steve A.
|
Australia
Other
Date of Stay: 18 Jan 2009 |
| Value for Money: |
|
6/10 |
| Location: |
|
6/10 |
| Staff Performance: |
|
8/10 |
|
| Hotel Condition/Cleanliness: |
|
8/10 |
| Room Comfort/Standard: |
|
6/10 |
| Food/Dining: |
|
6/10 |
|
good service, nice decor, nice restaurants nearby rooms were quite small and area a little dodgy all in all a decent hotel with nice restaurants nearby but not much in the way of classy nightlife. decent streetfood close by. twin room we had was ok in size, but clean. was a little nosy at nigth as room faced the street.
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| 5 star hotel stay |
Guest Rating: 9 |
kok W.
|
Singapore
Business Traveler
Date of Stay: 16 Jan 2009 |
| Value for Money: |
|
10/10 |
| Location: |
|
6/10 |
| Staff Performance: |
|
10/10 |
|
| Hotel Condition/Cleanliness: |
|
10/10 |
| Room Comfort/Standard: |
|
8/10 |
| Food/Dining: |
|
10/10 |
|
Well trained, friendly and helpful staff. Nothing much to complain at. I have enjoyed my two nights stay in this hotel. Generally the hotel staffs are very well trained, friendly and not forgetting their helpfulness. The room is very clean and comfortable. Last and not least, the hotel restaurants serve excellent food.
Restaurant Tip : Try the restaurants in the hotel.
|
| Another excellent stay @ the Park Lane |
Guest Rating: 8.7 |
joseph M.
|
United States
Business Traveler
Date of Stay: 07 Dec 2008 |
| Value for Money: |
|
10/10 |
| Location: |
|
8/10 |
| Staff Performance: |
|
10/10 |
|
| Hotel Condition/Cleanliness: |
|
8/10 |
| Room Comfort/Standard: |
|
8/10 |
| Food/Dining: |
|
8/10 |
|
Hot tub/jacuzzi needs work
Pool floor slippery
Costly Internet Fees
Poor internet connection---keep going off line
Needs more TV channels > AXN, Star, HBO, etc Good value for room.
Restaurant Tip : good selection of food outlets in Kemang
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| Park Lane Jakarta |
Guest Rating: 8 |
joseph M.
|
United States
Business Traveler
Date of Stay: 05 Dec 2008 |
| Value for Money: |
|
10/10 |
| Location: |
|
6/10 |
| Staff Performance: |
|
8/10 |
|
| Hotel Condition/Cleanliness: |
|
8/10 |
| Room Comfort/Standard: |
|
8/10 |
| Food/Dining: |
|
8/10 |
|
Price, comfort, service, and friendly staff....ample breakfast buffet.
Would return again in 2009. No convenience store in walking distance.
Swimming pool needs work.
Jacuzzi broke down.
Pool should remain open till 11pm.
The Hotel Doorman, stuck me with a more Expensive Taxi for two days, until a local person informed me of my options. Had a pleasurable visit and would definitely return again.
Shopping Tip : nearby ITC mall has Carrefours, and lots of DVD/CD on sale for US 1 or 2.00
|
| Beautiful Hotel, Great Service, AWESOME Breakfast! |
Guest Rating: 8.3 |
joshua K.
|
Family with young children
Date of Stay: 11 Nov 2008 |
| Value for Money: |
|
10/10 |
| Location: |
|
6/10 |
| Staff Performance: |
|
8/10 |
|
| Hotel Condition/Cleanliness: |
|
8/10 |
| Room Comfort/Standard: |
|
8/10 |
| Food/Dining: |
|
10/10 |
|
Friendly staff; beautiful, spacious rooms; incredible international breakfast; easy to get a taxi; great workout facilities. Not near any mall (HAD to take taxi everywhere). Upon arrival, we were warmly greeted and helped out by the hotel staff. The check in process was painless and the room was beautiful and roomy. In the morning, the breakfast was spectacular, including fare from all over Asia and even the world (for those international travelers). There were always 3-4 taxis waiting outside, so there was never a problem finding a ride. The hotel is not in walking distance to ANY shopping mall or plaza. You must take a taxi anywhere you go, the closest being about 10-15 minutes. This gets a little old. Overall, this was a great hotel and I would definitely stay here again!
Shopping Tip : The hotel has no problem with guests ordering food delivered (like Pizza Hut or McDonald's). This can save a cab fare and tons of time.
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