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Excellent 8.3
Based on 3112 reviews

Recent customer comments

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based on 3112 reviews
  • Hotel Condition/Cleanliness 8.7
  • Facilities 8.1
  • Location 8.8
  • Room Comfort/Standard 8.3
  • Service 8.4
  • Value for Money 7.9
  • Food/Dining 7.9

Chiew T.
September 04, 2015
city hotel
close to shopping mall, centrally located & new

Ye C.
September 04, 2015
clean comfortable
clean facilities nice bed
it's fine not bad. convenient location

Riche E.
August 29, 2015
Great Hotel and Mall
Attached Mall, Gym and Classy
Weird poster and statues around the hotel though, some find it scary some find it artistic and interesting. But it is definitely a great hotel beside a big nice mall with so much great food. Breakfast was awesome too. Downside is, located at middle of city and always always always have to endure long hour jam to get back to hotel.

Hang C.
August 28, 2015
unhappy with this 5-star hotel
breakfast buffet very good spread,
stayed for two nights for business. was very shocked to see lots of spider webs just directly above bed the ceilings ! despite calling the front desk, not much can be done about. and i actually thought they may be kind enuf to offer to change me to a clean room, no such offer. And worst, next day still the spider webs are there, NO CLEANING AT ALL DESPITE MY FEEDBACK !!!! very very very disappointed, chose this hotel was because of 5-star rated, NO, i will not return.

Teck T.
August 28, 2015
Mr Tan
Location, condition, comfort
Everything was good except the gym. There are no or few exercise machines for the thighs, legs....

Cheryl C.
August 27, 2015
Central but not too centralised
Modern, clean, artsy
My stay was good. Security was tight, which makes me feel much safer staying there. Environment is good, amazing anbience. Modern interior and artsy. Air condition was a little too cold despite turning up the trmpreature. Got to try their breakfast the next time round.

Stephanie L.
August 26, 2015
Good to stay
Clean, Friendly staff, Unique room

Shari A.
Brunei Darussalam
August 25, 2015
Clean, friendly and excellent services.
Location, clean and services.
Excellent. Shops within reach and seat services is excellent.

indramawan K.
August 24, 2015
clean, great location
the location is at the heart of jakarta, very clean and amazing services
it was great

James C.
August 24, 2015
Nice hotel with very friendly staff
Friendly staff, proximity to airport, clean
When I walked through the lobby, it felt a bit creepy with the baby art statues but the staff at the hotel, especially the restaurant (one only) are all very friendly and cheerful. The food is ok though.