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Excellent 8.3
Based on 3115 reviews

Recent customer comments

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Excellent



based on 3115 reviews
  • Cleanliness 8.7
  • Facilities 8.1
  • Location 8.8
  • Room Comfort/Standard 8.3
  • Service 8.4
  • Value for money 7.9
  • Food/Dining 7.9
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desmon G. from Malaysia
Business travelers
Stayed one night in July 2016
clean and easy access
The room in 7th floor, the Wifi is not strong enough, sometimes have , sometimes drop. Whereas the room in 12th floor the wifi is stable and fast..
Reviewed August 02, 2016

Mega F. from Indonesia
Families with young children
Stayed one night in July 2016
Best
Location very near to the Mall.. love it
Reviewed August 01, 2016

Willy H. from Indonesia
Business travelers
Stayed 2 nights in March 2016
Great location and friendly staff
Great location and friendly staff, near mall
Reviewed August 01, 2016

Paul M. from Sweden
Business travelers
Stayed one night in January 2016
Nice as always
This is by far my favorite hotel in Jakarta. The hotel is new, fresh and exiting with amazing common areas. As it´s located in the middle of a park/shopping center it´s also possible to do a lot of things without spending hours in traffic, a real advantage in Jakarta.
Reviewed July 28, 2016

Carolyn W. from New Zealand
Couples
Stayed 2 nights in July 2016
WORST BATHROOMS
Executive room guests. Well - what absolutely ridiculous bathrooms these rooms have. All glass so that if someone is on the toilet whoever is in the bedroom area gets a lovely silhouette of the person sitting there. Also if someone is in the bathroom and someone enters through the door, be mindful to have your clothes on as the person entering gets a full view. Showers are also glass so again absolutely no real privacy. Can't believe the "designers" of this hotel could think this was a way to do high quality. Such a shame as the breakfasts were superb, the evening cocktail hour great, but we would not accept the bathroom setup again. So next visit to Jakarta will be another 5 star hotel with a real 5 star bathroom.
Reviewed July 27, 2016

Paul M. from Sweden
Business travelers
Stayed one night in March 2016
Excellent quality and location
This is the first top-level hotel on the way between airport and city center, thus a good location for work in the difficult traffic of Jakarta
Reviewed July 27, 2016

Dorina W. from Australia
Families with young children
Stayed one night in July 2016
Amazing Service
I cannot say enough how amazing the staff were at the hotel. The hotel itself was fantastic but the Service was incredible & for this reason I would highly recommend this hotel to anyone.
Reviewed July 26, 2016

abdullah A. from Saudi Arabia
Couples
Stayed 2 nights in July 2016
nice
very comfortable
Reviewed July 24, 2016

Edwin S. from Indonesia
Couples
Stayed one night in July 2016
Great stay, would definitely come back
Centre to all location in West Jakarta. Next to CP mall and TA mall. Not too far also from the airport and Mangga Besar area for the great food strips.
Reviewed July 21, 2016

Mario S. from Indonesia
Business travelers
Stayed one night in June 2016
Business travelers recommended
Great location , Friendly staffs ...
Reviewed July 21, 2016