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Excellent 8.3
Based on 3199 reviews

Recent customer comments

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based on 3199 reviews
  • Hotel Condition/Cleanliness 8.5
  • Facilities 8.7
  • Location 9.0
  • Room Comfort/Standard 8.2
  • Service 8.2
  • Value for Money 7.9
  • Food/Dining 7.9

Yin L.
January 23, 2015
Seriously Pullman need to be improved
Very bad. I changed room 2 times due to the room got very bad smell. The last one we stay only slidely better. Swimming pool tiles many pop up, super dangerous but still open to public. Bfast bad.

Afif A.
January 20, 2015
Room is smelly, hot and small
Location, Accessibility, near Shopping Centre
The check-in is good and fast. When I open my room it's feel smelly and the room is small compare to other hotel near the area. The bathroom is also small, and I don't feel the sense of five star hotel with quality tools and amenities in the bathroom. The worst part is the air conditioning is hot when I want to make it cold so I can sleep I try to switch on and off the AC couple of times but it still the same. I'm back at the hotel at 2.30am and I must wake-up around 6 AM to catch my flight, I don't have time to wait for the mechanics to figure things out, so I try to sleep with the hot temperature at the time and it is not good. The check out is fast however

Yessy L.
January 20, 2015
the best hotel in town
the best breakfast in town
Very nice hotel

Casey G.
January 19, 2015
I'm satisfied with serive in overall
warm welcome with friendly services and attentive
Happy and satisfied with the services have provided to me and will definitely consider to check in Pullman Jakarta Indonesia for my next visit as well as recommend Pullman to my friends too!

Maisie C.
January 19, 2015
Good recommendation
Hotel Condition, Location and Room Standard

Hon C.
Hong Kong
January 19, 2015

Hon C.
Hong Kong
January 19, 2015

azlan J.
January 18, 2015
The breakfast buffet

Wina A.
January 18, 2015
Sweet quick stay
buffet, location, service
Stayed a night for work purposes, and was thoroughly impressed. Check-in was swift, and room was clean albeit rather small, and it was really comfy too. Bathroom had a see-through window but I suppose that's the trend these days and a blind was provided, so no awkwardness if staying with a friend. My booking was upgraded so that it came including breakfast -- which I really appreciated. The food array was exquisite, just about anything you can think of. Check-out was also easy and I really enjoyed my stay.

Srihasak A.
January 17, 2015
small room, yet cozy and excellent breakfast
location in the heart of Jakarta, excellent breakfast and lunch in coffee shop and room is quiet
As expected. The concierge in charge when I stayed was excellent in helping with our business needs, as though the hotel had a business center (it didn't). Front office staff was courteous. Would have been nicer if lobby lounge would be more comfortable.