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Very good 7.6
Based on 850 reviews

Recent customer comments

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Very good

based on 850 reviews
  • Hotel Condition/Cleanliness 7.2
  • Facilities 7.2
  • Location 8.5
  • Room Comfort/Standard 7.5
  • Service 7.6
  • Value for Money 7.1
  • Food/Dining 7.4

Hirantha T.
Sri Lanka
July 11, 2016
Very Good
Very good staff with good quality service. I like the place and I do recommend for my friends too.

Dato' J.
July 06, 2016
nice hotel
Really enjoyed my stay here. Comfortable and friendly staff

olivier M.
July 04, 2016
Nice stay in a lil palazzzo :)
Service was great. Everyone is so friendly and greet us by our names. Very impressive. Will definitely come back!

Michael L.
United States
June 29, 2016
A perfect, friendly atmosphere well-located
Always enchanted by this incredibly fine hotel in central Jakarta. This time I tried a standard room as opposed to the DeLuxe and was not so impressed by the room's facilities.

Marissa A.
June 27, 2016

Hikmah H.
June 26, 2016
Still best hotel
Still best hotels and my favorite hotel ever! Love stay here Love the breakfast Love the facilities Book by Agoda very value

June 23, 2016
Recommended for business
It's the same old pan pacific I stayed 10 years ago n nothing's had changed. Pool is very dirty as I had stomach upset after swimming in the pool. Room is overall ok. Big n spacious but very dusty. Breakfast is still as good. Ok for an overnight stay.

Kartika C.
June 21, 2016
Good Old Hotel
Old Hotel that needs some renovation inside the room. breakfast variety not to much (not as my expected). location is very good with helpfull staff (i've got birthday cake from Sari Pan Pacific, thank you Sari Pan Pacific).

Hikmah H.
June 17, 2016
My favo hotel
Love this hotel, Clean, Good Staff . Fitness And pool awesome Breakfast superb

Michael L.
United States
June 15, 2016
Location and Service
The only fault I find with this hotel may be the interior decoration isn't to my personal taste. And maybe the bed could have been longer but then I am very tall. The staff are friendly and efficient and don't have the superficial, superior attitude of many of the 5 * and luxury hotels.