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Shangri-la Hotel

Kota BNI, Jl. Jend. Sudirman Kav. 1, Sudirman, Jakarta, Indonesia 10220 (Show on map)

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Shangri-la Hotel Jakarta - Health Club Gym Room Shangri-la Hotel Jakarta - Swimming pool Shangri-la Hotel Jakarta - Grand Ballroom Shangri-la Hotel Jakarta - Indonesia Room Shangri-la Hotel Jakarta - Medan Room Shangri-la Hotel Jakarta - Meeting Room Shangri-la Hotel Jakarta - Meeting Room
Hotel Area: Sudirman Number of Rooms: 661

Recent customer reviews

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Fantastic

8.4

based on
138 reviews

Value for Money
7.7
Location
7.8
Staff Performance
8.8
Hotel Condition/Cleanliness
8.9
Room Comfort/Standard
8.9
Food/Dining
8.5
All reviews (138)
Gary A. Solo travelers Singapore, April 21, 2013
Was nice hotel

ensure u select amount of rooms
9
Would not reimburse as I wanted 1 room And preset booking was set to 2 rooms when booking Unfair to customers using agoda
Mayang S. Business travelers Indonesia, March 23, 2013
Great location, great buffet

Location, food, pool
6
Susi N. Groups Indonesia, March 10, 2013
Great but not worth it

clean bedroom, grat staff, poor bathroom
4
I and my friend were staying in this hotel for 1 night, 5 hours exactly Nice bedroom, huge bed, but When we take a look on the bathroom It didn't properly cleaned, there's unknown stain & the water were pouring nonstop from closet But it has a great park for children to play or for refreshing
Arbanyiah M. Couples Malaysia, March 10, 2013
Comfort, Friendly & Attentive Staff

Staff, Buffet Breakfast, Cleanliness
8.3
Lie C. Groups Indonesia, January 06, 2013
Love the hotel

great bathtoom and big room
7.7
I am super glad is stayed at shangrila as it always my family favorite option. This time around I went to the japanese restaurant it was super goood... however the service was actually kinda slow...
Liat G. Families with young children Netherlands, January 01, 2013
Exclusive business hotel perfect for families

Good service, pleasant atmosphere and excellent facilities for business, private and family outing.
8.3
Horizon offers a very pleasant service while checking-in on a separate floor, the receptionists were very friendly. The rooms are spacious and well equipped, suitable for staying together with 3 grandchildren. We had a reservation for the buffet on New Year's Eve which was abundant and good. We entered the new year 2013 in the lobby with other guests under festive and joyful conditions. The next day we had breakfast in a very big ballroom but i understood that we could have had breakfast at the Horizon Club. We were not informed clearly about this and we would prefer having breakfast on a separate floor because the ballroom was quite massive and unpersonal. The pool was a very good playground for the children with a nice garden and plenty activities were organised like ponyriding,playing soccer, a sort of animal farm etc. Due to the full occupancy the pool bar was crowded and the waiting time for getting your food was very long. Anyhow we had a very pleasant stay and we would not mind to come back again to the Shangri-La hotel.
Travel tip: Shangri-La hotel is excellent for business travellers who want to enjoy good service, good culinary facilities, pleasnat environment in pool area and even good possibilities for shopping in the neighbourhood and night life.
Satoshi T. Families with older children Japan, January 01, 2013
Good hotel, but some negative

Hospitality, Location, and Facility
7.7
Just 2 hours to wait until check-in at lobby, due to "Extra-Bed" problem
Endang S. Families with young children Indonesia, January 01, 2013
A nice hotel with the good service

Satoo is the one of the good restaurant in jakarta
9
My family very happy stay in this hotel. It has a good pool
Claudine O. Families with older children Switzerland, December 27, 2012
beautiful hotel with friedly staff

the staff was friendly
9.3
the pool was beautiful and the breakfast was great with a lot of variety. the staff was very friendly and gave us a lot of advice.
Mabel S. Families with older children Philippines, December 27, 2012
conviniente

location
6
location is very central and highway to airport is near. staff is abundant friendly and helpful . executive club is great with free internet and in evenings all drinks are free along with snacks if yhere is a live piano in the evenings. you can have your breakfast there or in the restuerant down stairs. over all the hotel is great i enjoyed it

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